Telular Telguard TG-1 & TG-4 Service Pricing

If you're an alarm dealer, Telguard (

) will be more than happy to provide you with the current price list.... Regards, Russ

I'm not a dealer. I'm looking to get one system for personal use. Thanks.

Russell Brill wrote:

I knew you still had to buy underlying Alarm monitoring service from someone, but I wasn't aware that you didn't buy the wireless (GSM) service directly from Telular (since they had a page on their website to register/activate the service.) I assumed it was directly from them (obviously I was wrong.)

Does anyone one where I could get service from at a decent price? I haven't got around to signing a monitoring contract with anyone yet since I haven't quite finished installing the full system yet, but I should be finished with it in the next couple of weeks so I'd like to get this all setup in one shot if possible.

One other thing I want to make sure is that it's with a monitoring service who won't change my programming (installers) code as part of the monitoring service (or reprogram my panel.) I paid for everything including my own time on doing the installation and don't want to get stuck with a locked out panel if I decide to change services down the road.

I'd be also curious generally what the prices run (on average) for a service such as this so I know I'm not locked into an overpriced service.

Thanks for the help (again!)

I charge 10.95 to 12.95 for cellular in additon to the monitoring charge. For stand alone I charge based on the estimated traffic upto

29.95 for some locations. Since I usually do not sell to DIYs I have a pretty good idea what the traffic will be when I setup the system.

The TG-1 basic charge is less, but its intended for sites with no phone line and so the net cost could be much higher depending on the amount of signal traffic. The TG-4 is the standard plug-in communicator to go between a panel and a phone line and the net cost can be much less if there is a lot of signal traffic as long as the phone line remains operational.

snipped-for-privacy@gmail.com wrote:

In addition to what Bob said, most alarm companies will want the panel locked during the time they are monitoring it for you (I do), so make sure you have it in your contract with whoever you choose to monitor it, that they will unlock it upon completion or termination of your contract (without an additional charge). While I am monitoring an alarm system I don't want ANYONE messing with the progamming, as it will be my liability whether a signal gets through to us or not, and all my clients are aware of our policy.

Now what happens if you go out of business?

I think this is where there might be some confusion with terminology (or not). Simply changing the installer code is not locking the panel in any way, and is something that all companies do and that few would argue is not necessary. But actually locking the panel with the software lock is what is really meant when someone talks about locking the board (certainly me....).

I think that some might be misinterpreting changing the installer code with truly locking the board in some of the past discussions about locking boards......

R.H.Campbell Home Security Metal Products

( Temporarily relocated to Florida)

Crash Gord> In addition to what Bob said, most alarm companies will want the panel

I've been around for 20+ years I ain't goin anywhere...besides the rest of my family knows the formula I use to create the codes.

And the worst case would be the same I have to do...hack 'em or buy a replacement board. Sames I gotta do when I take over a Mo.. or Brinks system :-)

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Actually, I think the monitoring pricing sounds reasonable for the services. The problem I'm running into right now is that it doesn't seem to be so easy to find anyone who wants to monitor it with the Telguard TG-4. I've emailed 8 different alarm monitoring services now and everyone who responded doesn't want to activate it with the Telguard unit (at least those who have replied, there's still a few that haven't replied yet.)

Honestly, it seems kind of weird as it's sold at several of the online Security/Home Automation companies (and it seems like one of the easiest solutions to install/configure), yet the alarm monitoring companies they recommend either use AlarmNet or Uplink - but not the Telguard systems.

Anyhow, thanks for the resp> I charge 10.95 to 12.95 for cellular in additon to the monitoring

I honestly don't think they care how the signal gets too the central station as long as it gets there. you may just be giving them too much info and they are obviously confused.

I agree with you 100%, but unless you're a dealer you can't activate the service on it. :(

If I could do the activati> I honestly don't think they care how the signal gets too the central station

Hence the dual-edged sword of going the DIY route. These products are indented for use by monitoring resellers, not to end users. The online parts-pusher doesn't want to tell you up front what obstacles you'll face when actually putting these devices into service. You might end up paying more than you would have if you just let an installing dealer 'give' you the equipment and maintain it and monitor it.

Maybe they don't have accounts with Telguard and don't want to open one for just one account.

| > The TG-1 basic charge is less, but its intended for sites with no phone | > line and so the net cost could be much higher depending on the amount | > of signal traffic. The TG-4 is the standard plug-in communicator to go | > between a panel and a phone line and the net cost can be much less if | > there is a lot of signal traffic as long as the phone line remains | > operational. |

Bob,

It depends varies with the panels you are using. Napco panels are "code-locked" by default. There's a different 6-digit master code on each panel. The code is printed on a label affixed to the board cover which protects the uProcessor. By removing the label and failing to give the customer a programming access code, the dealer has effectively locked the client out.

We order replacement chips for customers whose panels have been locked by the installing dealer. At least with Napco the customer has a way to get control his own system if the alarm company tried to pull a fast one.

Verb 1. pull a fast one on - deceive somebody; "We tricked the teacher into thinking that class would be cancelled next week" fob, fox, play a trick on, trick cozen, deceive, delude, lead on - be false to; be dishonest with snooker - fool or dupe; "He was snookered by the con-man's smooth talk

Does anyone know how the Honeywell AlarmNet 7435-GSM unit would interface into the Caddx NX-8e panel? It's not too clear to me how that hook-up would be accomplished (there doesn't seem to be a lot of documentation on the Honeywell site on installation information that I could find at least.) Also, would the connection provide full Contact ID reporting?

I'm asking because I've got back several responses mentioning they support the AlarmNet-G systems and would provide monitoring with my Caddx panel for a reasonable fee. At least to me so far, it appears that AlarmNet seems to have more support than Telguard with the service monitoring companies.

Thanks!

You won't get full CID reporting with Alarmnet and a GE panel. It can only be used in 'zone' mode with panels without a Honeywell ECP bus.

You can fix that with a ball pean hammer.

Nonsense!

If we sell it we put it into service. I have no idea what others may do.

Uh-huh. Or... you might end up saving 50% or more over the cost of "professional" installation. It depends on who is doing the work and how much they are goug... er, charging.

Hmm.. I had a bad feeling about that when I was reading through the documentation at the Honeywell web site (I notice the ECP bus wording but wasn't sure what that meant since I really only know about Caddx systems.) Ideally, I really would like to have a full CID solution (for obvious reasons) - I knew it was too good to be true! Thanks for replying.

I'll probably need to look into an Uplink AnyNet solution then. The biggest drawback I see with this approach is not only will I have to buy a NX-584 for a second serial port (since my first one is used), I'll have to build a custom cable to hook them together (unfortunately Uplink doesn't even include a standard serial cable.)

At this po> On 23 Jan 2007 14:19:28 -0800, snipped-for-privacy@gmail.com wrote: >