TELGUARD TG1express with panel sending 4+2 20PPS format...

l sending 4+2 20pps format.

pps and 40pps).

off-freq... with result that the DSC panel does not shut down after transmi tting first 2 rounds... instead it sends 6 more rounds, hangs up then redia ls 7 more times... resulting in 32 identical alarm signals delivered by Tel guard to the monitoring station for each panel trip.

to CID or SIA. Don't want to default, and reprogram, the panel.

was it resolved?

o do, but try to send it to a different receiver or line card at the centr al station.

nel sending 4+2 20pps format.

r off-freq... with result that the DSC panel does not shut down after trans mitting first 2 rounds... instead it sends 6 more rounds, hangs up then red ials 7 more times... resulting in 32 identical alarm signals delivered by T elguard to the monitoring station for each panel trip.

t to CID or SIA. Don't want to default, and reprogram, the panel.

ow was it resolved?

Hi All, and thank you for your suggestions so far...

More on this:

Because it is the TG1express itself which provides the 'kissoff' to the panel (and not the receiver itself), don't think a change of receiver numbers would fix the problem.

Yes, sometimes Telguard technical needs to 'lock' the TG1express to look for the non-CID format signals, as is suggested. And, in our present situation, has been tried and not fixed the problem.

l sending 4+2 20pps format.

pps and 40pps).

off-freq... with result that the DSC panel does not shut down after transmi tting first 2 rounds... instead it sends 6 more rounds, hangs up then redia ls 7 more times... resulting in 32 identical alarm signals delivered by Tel guard to the monitoring station for each panel trip.

to CID or SIA. Don't want to default, and reprogram, the panel.

was it resolved?

Huh...If you were onsite and could reprogram the 5010, in that you had the ability to at least default it (it was not locked out of the ability to be defaulted) and you left and have had to go back and forth with tech support to get it to work, and you are spending more time trying to figure it out, ,, I don't know, but if it was me, I would have defaulted it then and there . It is not that long to program... a lot less than driving away and having to come back at all. Just saying... I know a 5010 is a bit longer than a n ewer DSC... I would not bother with any more headaches in trying to make th is work unless you have a whole lot of 5010's to do. Just trying to bring a little clarity. Not trying to be smart.

l sending 4+2 20pps format.

pps and 40pps).

off-freq... with result that the DSC panel does not shut down after transmi tting first 2 rounds... instead it sends 6 more rounds, hangs up then redia ls 7 more times... resulting in 32 identical alarm signals delivered by Tel guard to the monitoring station for each panel trip.

to CID or SIA. Don't want to default, and reprogram, the panel.

was it resolved?

Telguard seems to have issues with 4/2 from DSC panels, With the older 1550 /2550 You had to play with the different 4/2 settings and it still may not work but you don't have that option with the 5010

Why you would want to send 4/2 when you could easily switch it to CID is be yond me