Strange Phone Line Issue

ABLE_1 · 2007-01-09T22:56:45+00:00

Had a strange occurrence today with a customers phone line that is still un-resolved. Thought I would share and see if anyone has any hints as to what's going on.Customer has one phone line.Standard set up with RJ31X.Phone line has DSLDSL Filters installed.System Communicates Signals to CS, all goodNormal phones in house with Answering Machine and CID BoxPrevious connection for UpDownload OK.Problem comes up when I try to connect to panel remotely. Panel will hang and then disconnect. Went to site today and used my laptop to connect to the panel thru my "private phone company in a box" which would be the same as connecting over the phone line. Connection is good and data transferred as it should.Connected my Butt Set to the phone line and dialed with my cell phone to trigger the panel to answer, Answering Machine Bypass function enabled. While listening to the amplified speaker I heard what sounded like a modem answering with a carrier tone after the first ring.To bring this narrative ahead a bit, I ended up at the demarc and with the house, panel and all disconnected so that I was connected direct from the CO and the following was observed.On the speaker of the butt set just before the 1st ring a small buzz click was heard and then after the first ring a carrier tone is heard for about 1 second and then a pause and then the next ring. Nothing else is heard except for normal rings after that.It is as if another modem or panel is on the line and connecting on the first ring but not answering the call.Has anyone experienced anything like this and/or what the blazes is it or could it be????????? I ran out of time to investigate it further on site with voltages, current, etc. but it seems very strange. Any thoughts from the masses would be welcome.Thanks,Les

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Jim 19 years ago

Hey, They don't call it down LOAD-ing .... for nothing.

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ABLE_1 19 years ago

Ok, new information.

I have hand three(3) different possible answers to this issue.

1) CLID data burst 2) Another parallel line mistakenly connected by Telco. 3) Customers prior AOL connection may not have been removed properly.

It turned out to be the CLID. Today I did some additional test suspecting the CLID. That is what I heard. The strange part is that after 17 years of listening to the phone lines thru my butt set this is the first time I have ever heard the data burst. Always thought it was at a higher freq. Again that is why I started to throw up the flags on this.

Now that it has been identified as CLID I decided that maybe the initial problem of not being able to connect may be due to the DSL Filter. So I installed another filter today and now I can connect OK. What happened to the old filter that was installed 4 years ago, within the past 3 months is anybody's guess. Old age, lightning spike, surge, what ever. All is well now.

So my hope is here that this little diddy will help someone else. My stress your gain.

Thanks for reading.

Les

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Petem 19 years ago

LOL ho s*it!!!!

shift!!!!!!!!!

Frequency Shift Keying

that's the result of posting after a long day at work,I was coming back from switching 14 controller in one of the busiest building in Montreal... LOL

"Crash Gordon" a écrit dans le message de news: 45a51116$0$3568$ snipped-for-privacy@news.qwest.net...

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