Yes, but unfortunately, neither the incoming alarmco, nor the end user owner of the board make an issue of it the way they perhaps should. The incoming alarmco cusses the installation company and simply changes out the board at their cost to satisfy the customer, and the end user's problem is solved by doing that, so he doesn't care. Meanwhile the original installing company continues the practice "because he can"...
It seems the only retribution the company gets is a bad name within the ranks of his peers in the industry, which doesn't seem to bother some folks very much. And getting a lawyer involved is rarely a cost effective solution given the low price of boards....
I got a call recently from a detective on the Denver police department who was curious about the whole issue. We never did make contact due to our continuing to miss each other, but I was pretty curious about his interest in the issue. Never did find out...
RHC
I choose Polesoft Lockspam to fight spam, and you?