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Ademco Vista 4110 Alarm Panel

Hi there, I have a problem with a 10 year old Ademco Vista 4110 Alarm Control as follows: Keypad keeps intermittently showing no AC. I've checked for faults on all related Circuits (found none), fitted a new system battery but the fault still exists. The System can not be set when the No AC fault is showing but works as it should if you can key in the code quickly enough between fault on and off indication. Honeywell Technical just don't want to know. My question was - Is there a hidden field in the software that would allow alarm to set with no AC power? At this moment in time I've left the customer with the quick set option programmed on & this seems to do the trick. Any suggestions or advice would be most welcome as this customer lives on her own and is a Senior Citizen! Hence can't afford a new Panel & Keypad! Kind Regards

Reply to
Father Jack
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Check the left 2 terminals with a meter and see if 16 vac power is there if not the ac power transformer is either bad not plugged in or power to outlet is off. if 16 ac is present completely power panel down wit 1 minute repower then plug in battery and it may go away . if this is not the case it is a bad board it will need replaced.

Reply to
nick markowitz

in addition to what nick said; physically check the power transformer for tight wire connections and that it is not loose in the outlet - one time I had found clothes dryer lint inside the electrical outlet (it was behind the clothes dryer)...vacuumed it out and all was fine.

Reply to
Crash Gordon

Yes and an OLD outlet with loose prongs can do the same thing. The brass prongs inside of the outlet oxidize and you get a weak or intermittant AC connection to the transformer.

Reply to
Jim

Thanks Guys, Looks like maybe a faulty board as I've carried out all the above. Trouble is apart from the intermittent AC indication on the Keypad (which prevents setting when indicating "No AC") everything is perfect including charging current. However one can now be set using "Quick Set" function & it remains OK during the set period. I thought maybe Ademco might have had a "field" to allow setting with no AC like with no Telephone line. Many thanks for all your input Best Regards Father Jack

Reply to
Father Jack

try connecting the keypad DIRECTLY to the panel - eliminating the wiring in the walls/ceiling. If that doesn't help try a different keypad, if you have more than one keypad try one at a time.

I've NEVER seen a Ademco panel that wouldn't set on battery alone...it should and does on any I've ever done. Did you replace the battery?

Try the same thing I recommended with the keypad above only with the transformer...connect it directly to the panel eliminating wall/ceiling wires.

Reply to
Crash Gordon

Many thanks, I will leave it till I'm in the region again ( 70 miles away) as I've worked around it using "quick set". There seems to be no safety issues involved as all voltages & current readings are very close to those taken 9 years ago. Still I'm not too happy with Honeywell Ademco for the way they fobbed me off! Many thanks again for all the suggestions Kind regards Father Jack

Reply to
Father Jack

Good luck, come back here if you need more advice.

Dunno of any manufacturers that will talk directly with the enduser...so it's not unusual if you've been fobbed (never heard of the term, but can guess what you mean)

Rob

Reply to
Crash Gordon

..

I really REALLY don't understand why some end users think that they can call any manufacturer and ask them for anything their little hearts desire ..... and ... AND expect to get it! And when they don't ......... they're "miffed".

Reply to
Jim

I get many referrals from Elk & GE from end users. It would be nice if more manufacturers at least make an attempt to care.

Jim Rojas

Jim wrote:

Reply to
Jim Rojas

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