Call manager 4.1

May 16, 2007 2 Replies

Hi guys, when i associate a device (Cisco Phone) to a user (ccmuser), i start recieving authoriation required after i hit the directory button on the phone, now the problem is the following if i disassociate the the user from the same phone i still recieve the authorization required, how can i remove authorization?



your help is highly appreciated



Regards, Andy.



Wicked.

What specific rev are you running? The phone boots no problem I asusme? Is this an extension mobility phone? If so, any login problem there? Full AD integration?

Does everything else work okay? SIP or Skinny phone?

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it is Skinny, all boot normally.

phones that i do not associate with a user do not prompt for authorization, once I associate they start to request authorization, so when I disassociate it keeps requesting authorization.

And for extension mobilty, i stoppes the service on call manager, but still have the same problem.

Regards, Andy

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