Lingo - Stay Far, Far Away

Apr 04, 2005 0 Replies

I have had Lingo for a few months and continuously had bad connections ... after many calls to their tech department.



I cancelled it on March 9 and they told me that there was a cancellation fee of $ 39.95 because I was beyond the trial period. OK, fine, I can live with that.



Now I received a bill on our credit card statement for the normal monthly fee, dated March 17 ... eight days after I cancelled.



I just called the billing department and they claim that the bill was generated on March 5 and I should have been told that I might as well wait to cancel until the end of March since the billing had already occurred. But, I was not told that ... plus I was cancelling it because it did not work.



So, in addition to the 39.95 cancellation fee, I get to pay for days when I did not even use it.



Also -- I switched to AT&T Voice IP and it works GREAT!!!!



Stay far, far way from Lingo.



Rick DeZeeuw


Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required