Well, you said it was because they owned the dialer. Now you're saying it's because the original owner was in default?
True. The point is that they had no business disabling the panel to begin with, based on what the OP posted. js
I didn't know that you even knew Rhonda, let alone married her.
I've ridden a Honda a few times but never a Rhonda.
It is against company policy to speak ill of past employees. Therefore I shall say no more. :^)
Read the thread you jerk.
The contract is with the original homeowner.
All this to-do about something that this homeowner has no say in.
And you so gleefully stand by fanning the fire just so you can pick up a sale.
Before anyone buys from you they should take a look at your BBB report.
Sarasota, FL
Telephone: (941)-1100
Fax: (941)0448
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report BBB Definition:
report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.
.Principal: Mr. Robert L Bass, Owner Customer Contact: Mr. Robert L Bass, Owner - (941)-9747 File Open Date: June 2002 TOB Classification: Electric Equipment-Service & Repair, Fire Alarm Systems, Security Control Equipment, Sys/Monitor BBB Membership: This company is not a member.
Additional DBA Names
Bass Home Electronics
Customer Experience
Based on BBB files, this company has an unsatisfactory record BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition:
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.
with the Bureau due to unanswered complaints. The company has resolved BBB Definition:
resolved - The company resolved the complaint issues.
some complaints presented by the Bureau, however, the Bureau did not receive a response to other complaints BBB Definition:
other complaints - This refers to complaints from individuals or businesses that do not fall under a specific category.
.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 28 complaints about this company in the last 36 months, our standard reporting period. Of the total of 28 complaints closed in 36 months, 9 were closed in the last year.
Delivery Issues BBB Definition:
Delivery Issues - Claims alleging delayed delivery of ordered merchandise.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
9 - Company resolved BBB Definition:resolved - The company resolved the complaint issues.
the complaint issues. The consumer acknowledged acceptance to the BBB. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:
No Response - The company failed to respond to the complaint.
4 - Company failed to respond to the BBB to resolve or address the complaint issues.Customer Service Issues BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.Product Issues BBB Definition:
Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.
No Response BBB Definition:
No Response - The company failed to respond to the complaint.
2 - Company failed to respond to the BBB to resolve or address the complaint issues.Refund or Exchange Issues BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Resolved BBB Definition:
Resolved - The company resolved the complaint issues.
6 - Company resolved BBB Definition:resolved - The company resolved the complaint issues.
the complaint issues. The consumer acknowledged acceptance to the BBB. 2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.Issue Not Defined No Response BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address the complaint issues.Additional Addresses, Telephone Numbers, Fax Numbers, and Web Addresses
Additional Addresses
2291 View Cir Sarasota, FL 341-6929Additional Phone Numbers Tel: (941)-9747 Tel: (877)8900 Tel: (941)-3167
Additional Fax Numbers Fax: (941)-9747
Additional Web Addresses
Industry Tips
Safe & Sound: Securing Your Home Home Fire Protection
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----- Report as of May 7, 2007 Copyright=EF=BF=BD 2007 Better Business Bureau=EF=BF=BD, Inc.
Why, that's spoken like a true expert on the subject.
Ummmm would you please post something to substantiate your claims?
Oh? Cant do that?
Opps! Jeeeze ..... then I guess we'll just have to let the record stand as it is.
You're a crook and you fool people into thinking that you're a ligitimate businessman. When actually you're not even going to be around long enough to even give someone a guarantee on anything that you do.
Obviously, it's got to be a lot easier to dupe uneducated end users into thinking that they can install their own systems than it is to actually know how to install one yourself.
\\"Fat Tony\\" D'Amico Thou serpent's egg. Thou art peevish, sullun, forward, proud, disobedient, stubborn, lacking duty. Ye perspired:
Goodness, me. Regular little Stalin aren't you?
Would your name be Graham the k0oK by any chance, Graham the k0oK?
Kadaitcha Man pinched out a steaming pile of:
I bet his name is Graham the kuh-ook...
I bet he won't admit it.
And what of you Kadaitcha Man, a regular fat baldy aren't you?
And you Kadaitcha Man the wheezing cripple, would your name be Rick Mather by any chance?
Kadaitcha Man pinched out a steaming pile of:
I bet he's feeling outed...
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