We have had a couple recurring problems with this system.
It went into alarm once just after installation indicating an alarm with a single pull station. The pull station had not been activated and there was nothing wrong with the wiring to it.
At one time it locked up and locked up one of the phone lines regularly.
Firelite told us we needed a new EPROM for it which we got and installed.
We have had no problems for several months until about 3 days ago.
The system for no apparent reason went into alarm. It did not send any signals. When I sent a service tech to the site the following day there was nothing showing on the display, but the bell circuit was still buzzing weakly. None of the devices had been tripped. It had locked up the phone lines and the customer had unplugged the phone line jacks to clear up their lines for use. The panel appeared to be locked up. He powered down and powered back up the system and it appeared to operate correctly.
By looking at my central station record it appears to have had its malfunction between the first and second auto test signals that it sends every night.
I have not been back over the to do a complete test on the system, but it is reporting auto test signals properly now. I received a call from the fire department today. They want me to send them a letter guaranteeing this system will work. I can't do that because is not the first time this panel has locked up.
Power seems to be fine. Phone lines appear to be fine. What do I do. I am getting very frustrated with this system. I am ready to rip it out and install something else in its place. Everything is installed correctly and when we check everything its all hooked up correctly and tests out properly.
There are only a handful of devices on this system. Its very easy to test each circuit. There are:
Sprinkler flows and tampers One smoke detector One bell One pull station
The Security Consultant Bob La Londe - Owner849 S Ave C Yuma, Az 85364
(928)782-9765 ofc (928)782-7873 fax