steps on adding a new agent on a nortel

How do you add a new agent on a opt 11c. What are the complete steps?

Reply to
bill
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Depends on what you mean by agent..... ACD agent(does the phone already exist, and do you have available agents according to your licensed limits?), voice mail agent (what kind of mail), Symposium agent, agent - as in agent id, or are you calling plain old telephones agents?

Reply to
Bob

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