How do you add a new agent on a opt 11c. What are the complete steps?
steps on adding a new agent on a nortel
Aug 29, 2006
1 Replies
Depends on what you mean by agent..... ACD agent(does the phone already exist, and do you have available agents according to your licensed limits?), voice mail agent (what kind of mail), Symposium agent, agent - as in agent id, or are you calling plain old telephones agents?
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