I'm not a telecom tech. I am an IT professional trying to help a client set up their NAM for a basic function. I have the documentation, and I do not mind making the time to learn what I have to.
They have 7-8 employees who work in and out of the office all day. No receptionist. They want to set the vm up basically like an answering machine. They want a basic greeting that says no one is available, please leave a message at the tone. Then they want anyone in the office to be able to check the messages when they return. One mailbox, 7-8 "owners," no password protection.
Could we record 1-2 basic greetings, then straight to a mailbox? Would we use the general delivery mailbox? Would I disable the AA, or at least disable the AA greeting, so that the opening greeting would be the only words the caller would hear?
In such an arrangement, could everyone check the general delivery messages from their phone, or have to use main ext 221?