"bassbag" schreef in bericht news: snipped-for-privacy@news.ispserve.co.uk... | In article , | snipped-for-privacy@XXX.INVALID.XXX says... | > Hi, | >
| > I used Zonealarm as a firewall (with Windows XP), but as it uses many | > resources, I uninstalled it, downloaded Ashampoo 1.10 from their site and | > installed it. | >
| > But I have no connection anymore to the internet, when I start Internet | > Explorer I get the message that he cannot find the server. But I can make a | > connection with my notebook, so the server itself is OK. | > Something must have happened during the uninstall of Zonealarm, but what ? | >
| > Is there someone who knows more of it ? | >
| >
| >
| > I havent any experience of ashampoo firewall so dont know whther its that ,that is the cause of the problem.So firstly id uninstall that. | When you uninstalled ZA,did you shutdown ZA before uninstalling or was | it still running?.Either way its best to reinstall it ,then once its | reinstalled ,right click on the system tray icon and select shutdown | zonealarm.Say ok to the security check.Then uninstall.Try your connection | again and then install ashampoo if its ok | me |
Thanks for your answer, but thats exactly what I did before. I started with a download of Ashampoo to a Temp map, shut down Zonealarm with a reboot afterwards, then I installed Ashampoo. But I didn't try the internet connection after the uninstall of Zonealarm. I already tried to repair the connection with Winsockfix.exe, but no change.
Any suggestions ?
Ivo