Iconnecthere - test I made today

I use the sip phone in Europe and I have 2 europe cities lines

look the result of several test, how to do business have you got an idea if they will help me with some settings or they are not able to handle those numbers due to the traffic? some settings different from us settings in the Grandstream admin panel? I will ask today:

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OK BUSY OK BUSY OK OK RING - but the phone don't ring then BUSY/HANGUP RING - but the phone don't ring then BUSY/HANGUP OK RING - but the phone don't ring then BUSY/HANGUP OK OK RING - but the phone don't ring then BUSY/HANGUP OK OK BUSY BUSY OK BUSY RING - but the phone don't ring then BUSY/HANGUP OK OK RING - but the phone don't ring then BUSY/HANGUP OK RING - but the phone don't ring then BUSY/HANGUP OK OK RING - but the phone don't ring then BUSY/HANGUP OK OK RING - but the phone don't ring then BUSY/HANGUP

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test results:

OK OK OK RING - but the phone don't ring then BUSY/HANGUP and don't forward the call OK OK OK OK OK OK RING - but the phone don't ring then BUSY/HANGUP and don't forward the call OK OK BUSY and don't forward the call BUSY and don't forward the call BUSY and don't forward the call BUSY and forward the call to the + BUSY and don't forward the call OK OK OK OK OK OK OK OK OK BUSY and don't forward the call BUSY and don't forward the call RING - but the phone don't ring then BUSY/HANGUP and don't forward the call OK BUSY and don't forward the call OK OK BUSY and don't forward the call BUSY and don't forward the call

Reply to
troob
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Your question is not apparent to me. In other words, WHAT? :)

If you are asking if I Connect Here (ICH) can help you, I'd bet on NO. They do not have good customer support, at least not tech support.

Can you explain what you are doing exactly?

Your Grandstream phone (or is it an ATA?) is trying to log in to what, I Connect Here in the US? Can you call anyone at all? What do you mean by "2 cities lines"? Are these DID from sipgate.de or the UK or are they provided by ICH?

Reply to
BlueRinse

"BlueRinse" ha scritto nel messaggio news: snipped-for-privacy@sneakemail.com...

I requested cancellation today, don't work ....

40 or 50% call lost too much time for connect, too many troubles support not fast ....

perhaps I have read that they do not support well cancellation and refunds so worried about this too I prefer to cancel 15 day before the cycle.

bye

Reply to
troob

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