When I put someone on hold its imperative I am able to hear what's happening on that line while they are on hold. I'm looking for a headset that is binaural where the mic is wired to both lines. Line 1 is in one ear and Line 2 is in the other ear. I've never seen this. Does anyone know if its available?
2 line headset available?
Nov 24, 2004
2 Replies
First reply
The specific feature you're looking for is available with a type of telephone known as a "Turret" and commonly used on financial and commodity trading floors. Check with the manufacturers (i.e., IPC, Etrali, etc.) for individual user accessories. The specific headset you're…
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