Can the MA 3000 send cancel code when disarmed after alarm? How might I do this? couldn't find in software. You Napco guys have any ideas? TIA
napco cancel code
Dec 17, 2005
27 Replies
I didn't see the cancel code option in the MA3000 programming sheet...
You can program it so send an "opening" signal and set that to only be sent if the panel has had an alarm activated. To do this set up Opening reports in the usual fashion. On the "User Assignment" screen select the "User Reporting Open/Close" tab and place a check mark in the appropriate receiver column for each user. Then, on the "Digital Communications" screen select the "Digital/Dialing Options" tab. Place a check mark in the box labeled, "Opening Report only after alarm report."
You can also send "Restore" signals (selectable on a per-zone basis). You access this area of the program by clicking the icon that looks like a window and door to "Toggle Between Zone Assignment and Feature View." On the "Feature View" page, scroll down to where it says "Rpt Alarm Restore..." and select which zones should trigger a restoral code. Since you only want to send a restore (used in place of a "Cancel" code) upon disarming after an alarm, you will need to entyer one more parameter.
I always preferred to send Open & Close signals on all commercial alarms and on disarm after alarm for residentials. Since most false alarms from commercial accounts seem to happen around opening and closing times, I consider unsupervised O/C reports the bare minimum for business customers.
With residential accounts you have to consider the possibility that the customer may be on the phone trying to talk to the CS when the panel sends an opening signal. They need to understand from the outset why the panel will do this. Even still they may forget and get angry at the alarm company when it happens three years after the installation.
Regards, Robert L Bass
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this is what I was thinking about but am not that up on the napco stuff. thanks for the tip. love that error check in the software. so now I tell the CS to not call if opening reveived after alarm report? sounds a bit confusing, hope they can handle it.
Most modern CS have the ability to display whatever message you want based on the code received. Instead of displaying "Opening" you may be able to have them define the open code as a "Cancel". That way the CS operator doesn't have to make use his judgment as to what to do. He just does what it says on screen.
Some CS software also provides the option to delay the on-screen display of an alarm for [nn] seconds. If your CS can do so, consider delaying the response to the delay door an extra 5-10 seconds to give the homeowner time to disarm if he messes up. Of course you'll want to discuss this with thye client first to be sure he accepts the slight delay. Get his assent in writing as a signature on a work order where you've described the changes you're making.
Regards, Robert L Bass
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Really?? What CS software is that??
"Your ignorance betrays you once again."
Frank Olson muttered:
an alarm for [nn] seconds.
BOLD, for one. I haven't used MAS but ISTR it also has that capability. Of course, having never been inside a central station you wouldn't be expected to know that.
extra 5-10 seconds to give the homeowner time to disarm if he messes up. Of course you'll want to discuss this with thye client first to be sure he accepts the slight delay. Get his assent in writing as a signature on a work order where you've described the changes you're making.
Funny, that's what I was thinking when you posted.
Not being all that familiar with the program parameters yourself, you missed the fact that in order to invoke the delay you mention, SIMS, Bold, MAS, CMS, and the other CS programs require the use of an "opening", "cancel" or "abort" code generated by the alarm system. It would be helpful if your explanations would be more complete so that the OP can understand how this works and decide for himself if any delay in CS response is merited. It would also assist him in explaining what he wants to do to his alarm company/central station.
I should also mention that even as the paying customer he may not have the facility to alter certain response parameters. The decision to do so may well be in the hands of his alarm company/Dealer or the central station providing the service. Running a _professional_ and _listed_ central station alarm company is a little different from operating one out of the garage for "how-ever-many-years" you "say" you did. You were a good deal more "flexible" than any CS that was/is required to adhere to a set standard in order to maintain their certification. This may well have been both an advantage as well as a dis-advantage to you. I'm sure that's one of the reasons you also maintained a relationship with a
*listed* central station.I see you *still* haven't fixed the pop-up/pop-under problem with your website (BassBurglarAlarms.com). Tsk!!!
Running a _professional_ and _listed_
"slippery" is a better adjective, don't ya think?
than any CS that was/is required to adhere
Robert doesn't like the word certification. Most have a choice to get certified or not. He doesn't get a choice. He simply can't be whether wanted to or not.
This may
flying below the radar
Couldn't get pass **modest**
programs require the use of an "opening", "cancel" or "abort" code generated by the alarm system.
I already explained that. You tried to imply it wasn't so in your prior post (yet another demonstration of your ignorance).
He only asked if it was possible. Try reading the thread next time.
It only exists in your mind. Others have already proved you're lying (again).
Regards, Robert L Bass
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Alright Boys, Play nice, Santa is watching :-))
programs require the use of an "opening", "cancel" or "abort" code generated by the alarm system.
Nope. You didn't. Haven't read what you said, have you??
You've lost me. But then "gibberish" tends to do that to me.
Sure. You said that:
"Some CS software also provides the option to delay the on-screen display of an alarm for [nn] seconds. If your CS can do so, consider delaying the response to the delay door an extra 5-10 seconds to give the homeowner time to disarm if he messes up. Of course you'll want to discuss this with thye client first to be sure he accepts the slight delay. Get his assent in writing as a signature on a work order where you've described the changes you're making."
Let's examine this a little closer. The CS software I've worked with can facilitate what's been mentioned here (either delaying or eliminating the operator's alarm message if a cancel, abort, or opening code is sent within the certain parameters). In order to invoke this feature though, the alarm panel must transmit these additional signals. I've never tried "delaying" the actual alarm message on it's own (as you imply above) and I would strongly recommend against such a thing if in fact it is possible. There's nothing more comforting to a home-owner than having the CS call him within seconds of an alarm trip. I'm certain you've experienced the reaction to such an incident (i.e. "My goodness you guys are fast", "Man, you're really on the ball", etc.).
As for the "delay" you mentioned, for a number of years ADT's SOP incorporated an addtional 45 second delay on the communicator following the programmed entry delay in order to allow the customer to disarm the system without having a call placed to the CS if the client happened to screw up. This didn't involve the CS software they were using, but was hard coded into the actual burg control. It made selling against them particularly easy. I for one (as a responsible "counter clerk") would never recommend the use of any delay on an alarm (or alarm signal). My customers "peace of mind" is far too important to me. You haven't actively serviced or installed an alarm system in a number of years. Accepting any advice from you in this respect should be taken with a large measure of skepticism.
Really?? It seems to me that a number of individuals have not only identified the source of the pop-ups/pop-unders, they've provided you with screen shots and the source code. You're not *that* ignorant, are you??
Santa doesn't visit Robert's house. Last time he was there he tripped over the Christmas tree cord, stumbled through the plate glass door to the lanai and fell in to the swimming pool. The elves managed to pull him out in time (before Robert saw him). When the police finally responded to the alarm (caused by Santa's stumble through the glass), all they found was some odd shaped little wet footprints around the deep end of the pool. And yes, those were reindeer turds on the roof, Robert.
Ha ha ha ha ha.......... Frank, at times you're funny..... Merry Christmas
No he is paranoid and wont do what we tell him ,just in case it would be a way to screw his computer.. But to believe that flushing his cookies folder would hurt his puter is damn ignorant...
So you and I are right he is both ignorant and paranoid..
Merry Christmas to you too, Russ... Happy Hanukkah/Christmas/whatever to Robert too...
I disagree. I think Robert's (as well as the individuals that haven't been able to view them) computers have their browser security settings turned up way too high. They may also have pop-up blockers in place (or are using the one supplied with their browser). Using Mozilla, the message appears that a "pop-up has been detected" and when you click on the bar it shows you the name of the page. "Winfixer" will continue to plague first time visitors to Robert's site (or return visitors that have cleared their cache and cookies). I do find Robert's adamant denials amusing though. When he finally realizes I've been "right" all along, I wonder if he'll be brave enough to admit it and perhaps even apologize. Nahhhh!!! His ego won't allow it. :-)
them) computers have their browser security settings turned up way too high...
Naah. The problem is much simpler than that. You lied. There is no pop-up on my website and there never was one. Kounter.com's script has no popup-enabling code. Following is the complete Kounter script:
There's nothing nefarious in there but of course you already know that. It's just another Olson lie... sort of like when you claimed to have inverted a Boeing 737 at 5000' above ground and lived to tell the story. The best part of that fairy tale was how you "borrowed" the airliner from Boeing so you could try out your theory about a previous crash. Heh, heh, heh... You really need to get a life, Olson. Clearly your present one doesn't interest you or anyone else much.
Perhaps that's why you spend so much time phantsizing about fictitious exploits. Then again, with no friends to spend time with, maybe you like to pretend you have pals in the newsgroup. Were you the only kid in your family whose imaginary friends wouldn't play with him?
phantsizing? What the heck is that? I know you elephantsize a lot... yer brain, yer income, yer house, yer web sites, but why so pre-occupied with the size of your phant?
view them) computers have their browser security settings turned up way too high...
Nope. You missed the rest of the code though:
"This is the code that actually launches the pop up from the Kounter page: (actual link changes as it is rotating I imagine)
var winfeatures="width=800,height=800,scrollbars=1,resizable=1,toolbar=1,location=1,menubar=1,status=1,directories=1" win2=window.open("
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","",winfeatures)win2.blur() window.focus()
JJ_reset()"
Nope. You got that part wrong as well... I've never "claimed to have inverted a Boeing 737" *at any altitude*.
Nope. You got that part of the story wrong too... It was PWA's brand new 737-200. Newly liveried and delivered by Boeing.
I have a life and it's grand, Robert.
Let's see... it's just after 2230 hours. I've just returned from moving a fire alarm panel (Edwards EST-2) from one side of a wall to the other at a local doughnut shop (to make room for a new freezer).
I don't "phantsize" about anything. I don't even think that's a word.
I count many here as aquaintances. And between the two of us, I don't think I have to worry much about bumping into anyone from the Group at an ISC show... You've ticked off so many people, it's no wonder you no longer attend them.
I had too many *real* friends to bother with "imaginary ones". How about you?
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