RHC: I am quite surprised that you would only get a couple of takeover requests a year. Perhaps this indicates something very different about the business environment you work in versus ours up here. I can't imagine what it would be, but I do know that most good companies here do loads of takeovers. Perhaps it has to do with no licensing here in Ontario, or perhaps the number of unskilled, untrained companies working on alarm installations leaves loads of marginally functional systems out in the market. When they fail, and these companies can't fix them properly, or service them properly, the owners go looking for someone who can.????
I really don't know, but it likely makes it more important in my environment to review the systems carefully before taking them on.....