Enclosed you will find a copy of a statement sent to our shipping address in error instead of our mailing address. This is only they last of a number of screw ups by (VENDOR X). We have sent you multiple notices concerning our recent change of address.
OUR MAILING ADDRESS IS:
The Security Consultant P.O. Box 5720 Yuma, Az 85366
OUR SHIPPING ADDRESS IS:
The Security Consultant
13273 S Ave 4 ½ E Yuma, Az 85365
Continued failure to implement these addresses properly will result in late payment or non-payment of invoices.
Regarding this statement. All items reflected by these invoices were either the wrong item and solely the fault of your personnel, or shipped in error or both and were returned by special courier. I will not go into the details of how many screw ups your personnel managed to perpetrate in their failure to handle a simple order properly, but we expect 100% credit for these invoices to be applied to the invoices immediately.
Please find enclosed:
1.. This letter.
2.. The statement in questions.
3.. A carbon copy of the receipt for return of all of these cameras including two that were never invoiced.
Its pretty hard to do business with you guys when there is a screw up on every single order. While we may continue occasionally to buy from you I doubt that you will ever become one of our primary vendors. At this point our account should reflect a zero balance or even a credit to compensate us for the inconvenience of doing business with you.
Sincerely,
Bob La Londe - The guy who makes the final decision on who we do business with.