Deactivate the General Mailbox

Dec 05, 2005 2 Replies

Hi,



I would like to deactivate the general mailbox on my system, is this possible? When a line rings at the receptionist, and she's unable to pick-up, I don't want the call to be ending in the general mailbox, can we achieve that?



Thanks,



You can't 'de-activate' the general delivery mailbox as such. Simply assign the receptionists phone a different mailbox..

The general delivery and system administrators mailboxes cannot be removed only changed - the same goes for the (hidden) loopback mailbox (default mailbox 101) if networking is available/enabled.

Ray

Using the call pilot web interface, Configuration - System Properties - Enable General Delivery Mailbox. (We have a Call Pilot 150 with software version 30.00.72.22).

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