See it here:
This is the same guy that like to **DOUBLE DIP** your credit cards.
Bassburglaralarms.com- Screws yet another customer BBB Complaint Filed
From: "loops" Subject: Re: Bass Alarms Date: Thursday, March 10, 2005 8:23 PM
When should I expect to see a refund on my credit card? I tried to call and email but your phone appears to have a bad connection and or is busy. Via email, I am just getting your auto reponse. Thanks
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From: "G. Morgan" Subject: Re: Bass Alarms Date: Thursday, March 10, 2005 8:34 PM Subject: Re: Bass Alarms Newsgroup: alt.security.alarms
=> loops When should I expect to see a refund on my credit card? I tried to call
Join the others here:
-Graham Remove the snails to email
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From: "loops" Subject: Re: Bass Alarms Date: Saturday, March 12, 2005 7:11 AM
I am sorry, but I to travel. In fact I was in four states in 1 week and I have medical emergencies, and I had food poisoning. I understand we are all busy and have issues, but this is not acceptable. I have called you several times, but get a busy signal. I have emailed you and get the auto-response. I have faxed you. The fact that I am writing this is way too much. I also apologize to this group for having to communicate to this vendor via this group. It is just unreasonable how difficult this is.
As we are all aware we use email to handle such items, the facts are in black and white.
Here is the deal- Please see your packing slip for this order #158981 from your supplier in the North East. Line item #6 shows an ELK-1280 was shipped to me. Now review my order #4623BB- Line item #6 [#ELK-12250] ELK-12250 Battery: Rechargeable, 12V, 26AH 1 x US $43.50 = US $43.50. Now the price difference between these two products is what I am asking for. It really requires no more... Please subtract the difference and credit my account. Since I am sure that this will continue I have, I contacted the BBB of West Florida and this is my Complaint 1835930 for your records. I had the
2nd issue of double billing taken care of by my credit card company within 24 hours. They recommended I send the battery back for a full credit. I think we can take care of this by making the adjustment. By doing the full credit, would cost me the shipping. Thanks Frank--------------------------------------------------------------------------------
The fact that I am writing this is
I agree that it's unreasonable. There's also no need to apologize to us. We all recognize (from past transactions Robert's been involved in) that this Newsgroup is the only really effective way of communicating with him. If he spent less time promoting his online business in Newsgroups while deriding others in the trade, and more time *servicing* his customers he'd be far better off. What's really funny is that he's always quick to judge others based on little more than pure conjecture and almost no first hand knowledge of the individual or company he's slamming...
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