This message is being sent as a warning to anyone that may conduct business with Robert L. Bass. Robert resells via basshomeelectronics.com and basshome.com (amongst others). Robert was helpful on the phone pre-sale, however once the order was received it was found to be missing several items. In addition, three-day express shipping was paid for, this of course was not delivered upon because Robert's "Warehouses" are simply other vendors who he orders from on your behalf and has shipped direct to you via standard shipping.
I of course have tried over the past several few months to reach Robert by telephone (as he instructed I should do if I have a problem) and email, however I have been ignored. He will not even work with the BBB to mediate a resolution.
The following link is demonstrative of Roberts behavior as a "professional".
Robert Bass's business practicies are tantamount to theft. My failure to investigate who I conduct business with was my mistake. Are you a thief Robert Bass? Your conduct is your mistake.