PR: GeoVision at BassBurglarAlarms.com

PR: GeoVision at BassBurglarAlarms.com

We have now acquired the GeoVision line of video surveillance (CCTV) and access control systems. Currently we are displaying online the PC-Based Digital Video Recorders (DVRs). We will add the rest of the product line to our online database over the next few days as time allows.

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GeoVision makes DVR cards for systems with

1 to 16 cameras. Recording speeds vary from 15 to 240 fps. Cards employ Wavelet, MPEG-4, MPEG4 (ASP) and the newest H264 compression format.
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Robert L Bass
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BBB Reliability Report

The Better Business Bureau? Serving Florida's West Coast P.O. Box 7950 Clearwater, FL 33758-7950 (727) 535-5522 (24 Hours)

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Bass Burglar Alarms

4883 Fallcrest Cir Sarasota, FL 34233-2265 Telephone: (941) 866-1100 Fax: (941) 894-0448
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The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.

.

Principal: Mr. Robert L Bass, Owner Customer Contact: Mr. Robert L Bass, Owner - (941) 925-9747 File Open Date: June 2002 TOB Classification: Electric Equipment-Service & Repair, Fire Alarm Systems, Security Control Equipment, Sys/Monitor BBB Membership: This company is not a member.

Additional DBA Names

Bass Home Electronics

Customer Experience

Based on BBB files, this company has an unsatisfactory record BBB Definition:

unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition:

pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.

of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.

with the Bureau due to unanswered complaints. The company has resolved BBB Definition:

resolved - The company resolved the complaint issues.

some complaints presented by the Bureau, however, the Bureau did not receive a response to other complaints BBB Definition:

other complaints - This refers to complaints from individuals or businesses that do not fall under a specific category.

.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The Bureau processed a total of 28 complaints about this company in the last 36 months, our standard reporting period. Of the total of 28 complaints closed in 36 months, 9 were closed in the last year.

Delivery Issues BBB Definition:

Delivery Issues - Claims alleging delayed delivery of ordered merchandise.

Resolved BBB Definition:

Resolved - The company resolved the complaint issues.

9 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:

No Response - The company failed to respond to the complaint.

4 - Company failed to respond to the BBB to resolve or address the complaint issues.

Customer Service Issues BBB Definition:

Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.

BBB Definition:

Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.

Resolved BBB Definition:

Resolved - The company resolved the complaint issues.

1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:

No Response - The company failed to respond to the complaint.

1 - Company failed to respond to the BBB to resolve or address the complaint issues.

Product Issues BBB Definition:

Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.

No Response BBB Definition:

No Response - The company failed to respond to the complaint.

2 - Company failed to respond to the BBB to resolve or address the complaint issues.

Refund or Exchange Issues BBB Definition:

Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.

Resolved BBB Definition:

Resolved - The company resolved the complaint issues.

6 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB. 2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:

No Response - The company failed to respond to the complaint.

1 - Company failed to respond to the BBB to resolve or address the complaint issues.

Issue Not Defined No Response BBB Definition:

No Response - The company failed to respond to the complaint.

1 - Company failed to respond to the BBB to resolve or address the complaint issues.

Additional Addresses, Telephone Numbers, Fax Numbers, and Web Addresses

Additional Addresses

2291 Pine View Cir Sarasota, FL 34231-6929

Additional Phone Numbers Tel: (941) 925-9747 Tel: (877) 722-8900 Tel: (941) 921-3167

Additional Fax Numbers Fax: (941) 925-9747

Additional Web Addresses

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Industry Tips

Safe & Sound: Securing Your Home Home Fire Protection

-------------------------------------------------------------------------------- Report as of April 11, 2007 Copyright? 2007 Better Business Bureau?, Inc.

If you choose to do business with this company, please let the company know that you contacted the Better Business Bureau for a report.

BBB reports may not be reproduced for sales or promotional purposes.

The information in this report has either been provided by the company or has been compiled by the Bureau from other reliable sources.

Reply to
Jim

Frequently Asked Questions Membership Standards How to Join the BBB Looking for a product or service? Click here to get a list of BBB Member companies by the type of business you need. Recommend a reliable business to become a member End

BBB Reliability Report The Better Business Bureau® Serving Florida's West Coast P.O. Box 7950 Clearwater, FL 33758-7950 (727) 535-5522 (24 Hours)

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Bass Burglar Alarms

4883 Fallcrest Cir Sarasota, FL 34233-2265 Telephone: (941) 866-1100 Fax: (941) 894-0448
formatting link

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB. .

Principal: Mr. Robert L Bass, Owner Customer Contact: Mr. Robert L Bass, Owner - (941) 925-9747 File Open Date: June 2002 TOB Classification: Electric Equipment-Service & Repair, Fire Alarm Systems, Security Control Equipment, Sys/Monitor BBB Membership: This company is not a member.

Additional DBA Names Bass Home Electronics

Customer Experience

Based on BBB files, this company has an unsatisfactory record BBB Definition:

unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition:

pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the Bureau due to unanswered complaints. The company has resolved BBB Definition:

resolved - The company resolved the complaint issues. some complaints presented by the Bureau, however, the Bureau did not receive a response to other complaints BBB Definition:

other complaints - This refers to complaints from individuals or businesses that do not fall under a specific category. .

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The Bureau processed a total of 28 complaints about this company in the last 36 months, our standard reporting period. Of the total of 28 complaints closed in 36 months, 9 were closed in the last year. Delivery Issues BBB Definition:

Delivery Issues - Claims alleging delayed delivery of ordered merchandise. Resolved BBB Definition:

Resolved - The company resolved the complaint issues. 9 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:

No Response - The company failed to respond to the complaint. 4 - Company failed to respond to the BBB to resolve or address the complaint issues. Customer Service Issues BBB Definition:

Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. BBB Definition:

Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. Resolved BBB Definition:

Resolved - The company resolved the complaint issues. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:

No Response - The company failed to respond to the complaint. 1 - Company failed to respond to the BBB to resolve or address the complaint issues. Product Issues BBB Definition:

Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise. No Response BBB Definition:

No Response - The company failed to respond to the complaint. 2 - Company failed to respond to the BBB to resolve or address the complaint issues. Refund or Exchange Issues BBB Definition:

Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. Resolved BBB Definition:

Resolved - The company resolved the complaint issues. 6 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB. 2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:

No Response - The company failed to respond to the complaint. 1 - Company failed to respond to the BBB to resolve or address the complaint issues. Issue Not Defined No Response BBB Definition:

No Response - The company failed to respond to the complaint. 1 - Company failed to respond to the BBB to resolve or address the complaint issues.

Additional Addresses, Telephone Numbers, Fax Numbers, and Web Addresses Additional Addresses

2291 Pine View Cir Sarasota, FL 34231-6929

Additional Phone Numbers Tel: (941) 925-9747 Tel: (877) 722-8900 Tel: (941) 921-3167

Additional Fax Numbers Fax: (941) 925-9747

Additional Web Addresses

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Industry Tips

Safe & Sound: Securing Your Home Home Fire Protection

Report as of April 11, 2007 Copyright© 2007 Better Business Bureau®, Inc.

If you choose to do business with this company, please let the company know that you contacted the Better Business Bureau for a report.

BBB reports may not be reproduced for sales or promotional purposes.

The information in this report has either been provided by the company or has been compiled by the Bureau from other reliable sources.

As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

Reply to
Milhouse Van Houten

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