removing Kerio 2.1.5?

Nov 26, 2006 5 Replies

I'm afraid my Kerio may be corrupted and I want to reinstall. Anyone know the proper way of removing the program when the Add/Remove applet in Control Panel doesn't work? Do I just delete the Kerio folder? TIA.


Exactly what "doesn't work?"

Notan

Hi Notan.. Suddenly my email program (Thunderbird) won't connect unless I close Kerio. It just hangs on "connecting to ***.net" Oddly, I can connect & download headers from the newsgroups acct. If I try to receive mail it just hangs. (I use the same program for both email and newsgroups). Account server settings appear to be intact.(nothing changed far as I can tell). Just a little while ago I notice my anti-virus updates were 8 days old! Strange, since it has always updated every 3 hours. I closed Kerio and it updated right away. I tried uninstalling using the Control Panel uninstall, but it just clicks back to the top of the "installed programs" list. Any ideas?

Notan: I just replied to you with Kerio currently running.... Newsgroups fully operational. E-mail hangs until I turn off Kerio.

I used Kerio quite a while back, but due to memory fade, I can't recall what the options were. :-(

Try reinstalling over the old program (i.e., in the same folder), THEN try to insinstall.

If successful, erase the folder, then do a fresh install.

Notan

You need to check your rules and see what's going on. It's possible that the rules somehow got corrupted. I would look there first and try to figure out why some things aren't working.

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