I'm afraid my Kerio may be corrupted and I want to reinstall. Anyone know the proper way of removing the program when the Add/Remove applet in Control Panel doesn't work? Do I just delete the Kerio folder? TIA.
removing Kerio 2.1.5?
Nov 26, 2006
5 Replies
First reply
Hi Notan.. Suddenly my email program (Thunderbird) won't connect unless I close Kerio. It just hangs on "connecting to *.net" Oddly, I can connect & download headers from the newsgroups acct. If I try to receive mail it just hangs. (I use the same program for both email and…
Read the full reply
Exactly what "doesn't work?"
Notan
Hi Notan.. Suddenly my email program (Thunderbird) won't connect unless I close Kerio. It just hangs on "connecting to ***.net" Oddly, I can connect & download headers from the newsgroups acct. If I try to receive mail it just hangs. (I use the same program for both email and newsgroups). Account server settings appear to be intact.(nothing changed far as I can tell). Just a little while ago I notice my anti-virus updates were 8 days old! Strange, since it has always updated every 3 hours. I closed Kerio and it updated right away. I tried uninstalling using the Control Panel uninstall, but it just clicks back to the top of the "installed programs" list. Any ideas?
Notan: I just replied to you with Kerio currently running.... Newsgroups fully operational. E-mail hangs until I turn off Kerio.
I used Kerio quite a while back, but due to memory fade, I can't recall what the options were. :-(
Try reinstalling over the old program (i.e., in the same folder), THEN try to insinstall.
If successful, erase the folder, then do a fresh install.
Notan
You need to check your rules and see what's going on. It's possible that the rules somehow got corrupted. I would look there first and try to figure out why some things aren't working.
Join the Discussion
Have something to add? Share your thoughts — no account required.
Didn't find your answer?
Ask the community — no account required