corrupt ios

Hello all Unfortunately I haved messed up and am looking for help. In an effort to configure pptp vpn(previous post "VPDN Cisco 827" 6th Apr 2005)for a client of mine I have corrupted the IOS of the Cisco 827. I backed up "startup-conf & running-conf" but in my negligence I omitted to copy the bin file before I started. I now get "loadprog: bad file magic number: 0x0 boot: cannot load "flash:" rommon 1 >

I have tried to use "confreg 0x2102" then "reset" to no avail. I have installed "Cisco Fast Step" and via console cable it finds the router but indicates incorrect username, password and router name. My known credentials dont work. When I do a dir of flash I get, rommon 2 > dir flash: File size Checksum File name 4895 bytes (0x131f) 0x71f7 webflash (deleted) 47026 bytes (0xb7b2) 0x1b3f webflash (deleted) 3463 bytes (0xd87) 0x0d3d webflash (deleted) 8082 bytes (0x1f92) 0x97c6 webflash (deleted) 826887 bytes (0xc9e07) 0xb38e webflash (deleted) 343149 bytes (0x53c6d) 0xd9ad webflash (deleted) 61492 bytes (0xf034) 0x90f6 webflash (deleted) 474217 bytes (0x73c69) 0x1533 webflash (deleted) 792 bytes (0x318) 0x3a29 webflash

Should I "dir" something else?

This device was purchased by my client, I have the documentation, reciepts, cd's but cannot find an image to load. I have registered with Cisco(guest) but this does not give me access to Software Download. Can someone who has been down this path suggest how I can recover the IOS or how I go about purchasing one from Cisco. I live in Australia.

Thanks in Advance

Alain Martin

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Alain Martin
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Hello all

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Hi Alain,

You Australian Cisco contacts are:

Cisco Systems Australia Pty., Ltd. Australian Head Office and NSW Branch Level 9, 80 Pacific Highway P.O. Box 469 North Sydney, NSW 2060 Australia Phone: +61 2 8446 6000 Fax: +61 2 8446 8400

Cisco Systems Australia Pty., Ltd. Level 4, Building B Zenith Centre

821 Pacific Highway Chatswood, NSW 2067 Australia Tel: +61 2 8446 6000 Fax: +61 2 8446 8437

Cisco Systems Australia Pty., Ltd.

201 Pacific Highway The Forum (Levels 1-10) St Leonards, NSW 2065 Australia Phone: +61 2 8446 6000 Fax: +61 2 8446 8499

Cisco Systems Australia Pty., Ltd. Level 31, 2 Lonsdale St Melbourne, Victoria 3000 Australia Phone: +61 3 9659 4200 Fax: +61 3 9659 4299

Cisco Systems Australia Pty., Ltd. Level 8, 80 Albert Street Brisbane, Queensland 4000 Australia Phone: +61 7 3238 8200 Fax: +61 7 3211 3889

Cisco Systems Australia Pty., Ltd. Brindabella Business Park

18-20 Brindabella Circuit Canberra International Airport, ACT 2609 Australia Phone: +61 2 6216 0600 Fax: +61 2 6273 7455

Cisco Systems Australia Pty., Ltd. Level 10

225 St Georges Terrace Perth, Western Australia 6000 Australia Phone: +61 8 9214 5400 Fax: +61 8 9486 9873

Cisco Systems Australia Pty., Ltd. Level 24, 91 King William Street Adelaide, South Australia 5000 Australia Phone: +61 8 8233 5833 Fax: +61 8 8233 5858

Locate the Cisco Office closest to you Worldwide:

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Brad Reese BradReese.Com Cisco Repair Worldwide Toll Free: 877-549-2680 International: 828-277-7272 Website:

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