My local phone company and all their partners charge 2.5x for bussiness DSL over their residential plans. They sent me a letter telling me to call them and have my service reconfigured with a better benifits package at the same price, well what happened was they said their current rate was a accident, and I either downgrade my existing service plan to get my old price, or pay $25 more for my current service plan. They say that I have no written agreement with them and any verbal agreement with any reprentative is not listened to.
This is the last straw with SBC/SNET. I can find residential adsl packages that have 2x the speed and 1/2 the money. Now I have this service for a suite/office in a multi-tenent office building. I dont need business plans, first SBC/SNET doesnt give SLAs, has many service outages, no benifit of a bussiness plan over a residential and gives me a PPPOE line on a bussiness plan.
I dont do any web serving or run any servers (is RealVNC count as web serving?), I am basically the only user of the line and I am not there24/7, and I dont have 40 stock traders working from their desks 24/7 over my dsl line.
Now I want to get a residential service plan from some non-SBC/SNET ISP. Do ISPs refuse to service a address in a office building with a residential plan? If I order a self install, if the ISP find out will they cancel my service? Can I argue my way with it? Can a business location get a residential line?