My BEFW11S4 has worked very well for about two years now. We just got new neighbours and the wireless link started getting flaky. Sure enough, there was a new wireless network in the neighbourhood. This has happened before, and to solve it in the past I just accessed the router (192.168.1.1, etc.) from my browser and altered the Channel Number in the Wireless section of Setup.
This time, however, when I changed the Channel number and clicked on "Apply" I did not get the usual message telling me that the changes have been downloaded successfully. NOTHING happened. If I clicked to go to another page and then went back to Setup, the settings were back to the old settings. The router would not take the changes.
- tried cycling power- no good
- tried the reset button- no good
- tried resetting to factory defaults- lost my SSID and WEP settings- the only thing that worked was MAC cloning, which was a blessing, since that is what my cable modem wants to see! So now I had internet access, but still no ability to alter settings
- tried updating my version 2 router to firmware 1.45.10- this worked but still no joy on changing settings
Support was not a major help. I was going to try all of this anyway but managed to waste some time in their chat room and on the phone. Newsgroups and Google had no answers and did not even mention the problem.
- Has this happened to anyone out there?
- How did you fix it? Right now it smells like a hardware/software malfunction of the router itself. I can still get on the internet and "talk" to the router. After factory default reset and firmware upgrade, what is there?