I have had this modem for a couple of months and it has been working fine. Last night, the power went out (could be unrelated) and today the wireless portion was not working. I logged into the router and went to the wireless settings, and the ENABLE RADIO was off. I turned it back on and clipped apply. It shows it on, but when I switch to the status window, the radio is ON again. I did this several times.
I did a factory reset- same problem. I looked at the log and noticed that flash was updated a week or so ago. I restored the old flash, same problem. Brought it back to latest flash.
Called Verizon- no answer. No way to email them on their website. Horrible support in my opinion.
Any idea on how to turn the radio on?