Apparently there are some issues with the D-Link DSM-320 Wireless Media Player not offering easy access to media content. It seems that the D-Link Media player was advertised as supporting all media files as well as offering easy access, but has had numerous problems in these areas. If you go tothere is some information on this problem that may be of interest. There is also a free case evaluation that may be of use. I hope this might be helpful to some.