My Belkin ADSL modem wireless router I bought last year broke down a few days ago. I'm assuming its faulty because the thing basically couldn't start up but there was power coming on.
Anyway, called the tech support guy (sounded a bit dodgy to me as he was like a cold caller) and told him the problem. He suggested a few possible solutions which I already did before making the call but to no avail. Then he told me a replacement has been requested but said nothing about returning my router back, he also didn't ask when I bought it.
Is it me or is it just weird that Belkin are not asking for the router back? because I read that people had to send their routers back in order to get the replacement. Any of you had this experience before?
Paul