VOIP On a Rogers 3 meg connection
My experiences have been terrible.
Well at first It was great .. I could call all the time and recieve calls. I called every day all over the place was trying to find ways to call places I was local to , trying to find a reson to play with it.
6 months later just after christmas My voip connection started geting crummy. i noticed my ping rates dropping. (I am guessing alot of people in my area got highspeed?) I dunno but was unable to make or recieve a voip call weather it was over freeworld dial or my voip provider lines with out the othere party telling me they can not hear me and I am breaking up and that they are going to hang up now.I noticed my ping to my gate way increased to 100+ ms and its all over the place.
My question is are there otheres out there with ping rates 60-80 with peeks like 180 here and there after 4pm
Early morning its great I get like 5-10 peeking at 21 or so... as the day rolls pon it get crummy. thats when I can't get the calls
after repeated calls to the rogers support lines i get that 60ms is fairly decent.
I sumited numours times for them to fix my connection. for a bit there I had a week or so of decent net with pigs to the gate way at busy times (after 4pm) at 30-40ms ) I thought that was acceptible considering cable highspeed is my only option.
that did not last long. Maybe I never made that many calls but its just as bad again. after 12 noon it gets crummy. I can dial put but I am lucky if I can speek for 5 mins before I lose the ability to speak to the othere party. the people on the othere end always seem to be decent clear. Just me they stop hearing.
in my numous attempts to get them to fix that i have been told by one fellow technical support rogers that possibly they can fix it
Then a bit later i managed to get a not so friendly fellow who tells me the service they provide is not on othere ping rates and on providing a
3 meg service. I told him with such crummy pings to the gate way does not give me the full 3 meg connection he really did not listen much to me and went on to tell me I am wasteing my time complaining. Itold him I just want my internet back the way it was before the christmas nice and fast. I made it clear I do not run windows and that its not a issue of communication s spyware using up my bandwidth. unlike windows users I am in control of what goes in and out of my computer.I hear Rogers plans to roll out the VOIP of there own service .. i have a feeling they are not going to be very good at it. I hear also they want to use seperate units (not sure what they mean by that) but I got the impression from a few techs that it was a seperate connection all together for the phone service.
I have a friend I speak with in the states NY and he gets a steady 2ms in a 50 ping .. All i can say is wow thats amazing. and how bad Rogers is.
my bloody 2 cents. dam it .