I am trying to set up a new Linksys Cable Modem and Activate it on Rogers High Speed Internet.
The set up was fine (I think) from my end, I have Windows XP which detected the new cable modem and all looked fine.
The problem occured when I went on to the last step and called Rogers to give them my MAC Address: they didn't know what to do with it.
I spent hours on the phone between the business set up area and technical support and in the end, they told me that the Linksys modem is not compatible, and that only Docsys and Terayon Models work.
Now I know this can't be true because I've seen posts on the usenet groups dated a few years ago and people seem to be getting them to work.
Can anyone tell me what to tell Rogers admin people to help them?