We currently have electronic key line centrex, but we are going to be switching to ISDN PRI. We currently have Nortel Meridian M5009 and M5209 phones. We have been very happy with them but since they are not compatible with the PRI we are looking to switch.
Basically, my question is will we likely be able to do the initial setup and config ourselves? Or is this something that is best left to a professional. I am computer savvy, and my cousin who works for us on the side is an IT manager for another area company. He maintains their PBX phone system, but he has never configured one from scratch.
The phone company will bring the T1 into our location, then we are responsible for it from there, we will be running 23 B channels and 1 D channel. I am almost positive we are going to setup DID and Voicemail. The system at the top of our list right now is:
Nortel Norstar MICS for Digital PRI T1
6-Port Combo 7.0 Software CallPilot 150 8 Port x 32 Mailboxes 22-25 T7316E Phones T24 KIMI am considering the Nortel since we are very happy with our current system, I am open to recommendations on other systems though.
If it is best that we leave the initial setup to a professional, can anyone recommend someone near Cleveland, Ohio.
Thanks in advance, Joe