Pat,
I tried it again a few minutes ago.
Both times I've called Smoothstone, they've opened a ticket. The second time I called them they told me they'd call me back. I told them that that is what they promised me last time but I never got a call back. The CSR said he'd see that I did. It didn't happen.
They certainly can't stay in business with Easy411 like this. Regards,
Fred Atk> Pat,
I called Smootstone a week ago and complained. They said they'd look
> into it and get back to me. They never did.
> I called them again a few minutes ago. The fellow that was on duty
> duplicated my problem on another phone while I was talking to him. I heard
> it fail when he did it.
> I told him they'd not called me back last time. He said he'd try to see
> that that doesn't happen again.
> We'll see.
> Regards,
> Fred
>> [TELECOM Digest Editor's Note: The service does not work for me,
>> either. I have been able to track them down to this limited extent on
>> New Year's Eve: Try
formatting link
for some
>> information. That company, Smoothstone, deals in IP telephony, and is
>> located in Louisville, KY. I do not know the dispostion of Easy 411
>> however. I doubt we will get anywhere on this at least until Tuesday
>> but if some of you want to work on it, please go ahead and try. PAT]