Cisco Operator

Folks,

I just called Cisco a few minutes ago and asked to speak to someone about the fact that their Academy Locator is hopelessly out of date. I keep finding listings for schools that offer Cisco training. But when I call them, they've not offered the training in years.

The operator's name was Shila (sp?). She said she was the 'global' operator and couldn't find a department. She only had employee names by listing, not by department. She said without me giving a name, that she wouldn't know where to transfer my call.

This is high technology?

Regards,

Fred Atkinson

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Fred Atkinson
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