Folks,
I just called Cisco a few minutes ago and asked to speak to someone about the fact that their Academy Locator is hopelessly out of date. I keep finding listings for schools that offer Cisco training. But when I call them, they've not offered the training in years.
The operator's name was Shila (sp?). She said she was the 'global' operator and couldn't find a department. She only had employee names by listing, not by department. She said without me giving a name, that she wouldn't know where to transfer my call.
This is high technology?
Regards,
Fred Atkinson