Having worked with DSC, Napco, Honeywell and several other brands, I can assure you that DSC's stuff is the flimsiest I've seen. Their panels bend like an empty soda (er, "pop") can.
Yep.
Agreed. When people pay for a custom installation, they just want to know that it works and how to use it. I deal with a different breed of client. I encourage my customers to read the specs on several major brands we sell before we go into brand selection. Once they've had an overview I discuss what they actually want to protect (how many doors, windows, motion detectors, etc). That's when we discuss any special needs they may have. If I'm advising the client to use Napco (I don't always, just most of the time), I explain how Napco's features will affect their use of the system. This often clinches the sale simply because the panels can do so much.
Yep. The default setting with Napco keypads is to scroll through "open" zones when the system is disarmed. This can be defeated if desired though.
No doubt about that. Napco offers two different keypad genres. The standard "RP" series allows the client to select Interior On/Off and Delay/Instant. The newer "K" series have Home Away options (easier to use but not as flexible). All Napco keypads can also be set for 1-Button Arming. There's also an "Easy Exit" feature that allows someone inside to trigger a brief countdown and exit without disarming.
If the client triggers an "exit error" (the most common type of false alarm, according to at least one SIA study), Napco can be programmed to restart the exit delay. This is part of the SIA recommended anti-false alarm features.
So is Napco. "Observe if 'Ready' LED is lit. Enter code and press 'On' button. When you get back enter your code and press 'Off' button."
I don't doubt that for a moment, Frank. The problem is, "simple" isn't always the same as "better."
Because you're selling installed systems, this is no surprise. We're working in differnt ends of the spectrum.
As you know, I'v been involved in that aspect of the business, even from the manufacturer's perspective. Regardless of snide comments from certain individuals, I've been more deeply involved in fire alarm software development than anyone else participating here. Programming fire panels, while more critical in some ways than burg systems, is only more complex on the large scale projects. Many small to mid-sized fire systems actually have fewer programming options than many high-end burglar alarm systems.
I have no intention of allowing the thread to degenerate into anything less than a discussion of opinions on products. I would be interested to hear how you would replicate my "Orthodox" systems using DSC hardware though. If it can be done, I'll be more than a little impressed. Nothing negative implied there, Frank. I really would like to hear if there's a way you know of.