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Napco GEM-P9600 Strange Behavior After Power Outage

Lost power for extended period of time. Battery went dead. I have an Expansion Zone Module (EZM) and three partitions configured on the 9600.

After power was restored, the following things are occurring:

1-The EZM red LED is solid and the module is beeping every 34 seconds. 2-The keypad for the primary partition says **Zones Faulted** and it then proceeds to display each of the following numbers, one at a time, of: 01-, 02-, 03-,....08-. It then repeats this continuously. 3-The keypads for the other two partitions are continuously displaying '02-Out of System' and '03-Out of System' respectively.

Any ideas what has happened and how to fix it?

Reply to
Grant P
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Just a quick guess....................

Install a NEW Battery and restart the system would be #1.

Les

Reply to
ABLE1

If the system doesn't totally lose power and then power returns, the micro processor can come back on line with a "scramble" memory. Remove power (both AC and battery) let it sit for a few minutes, then reapply power, AC first and battery quickly afterwards. The system should come back up with all systems normal except it will show you a low battery. If the battery was in decent shape before the power failure, it may take 24 hours or more for it to recharge so you may have to press the reset button a few times until it recharges. If the battery wasn't in good shape, then you'll have to replace it if it doesn't recharge.

Reply to
Jim Davis

I did a power reset (with the battery removed) several times as specified. It did give me a battery fail warning until I reconnected it and reset the flag. But after that, it was back to the same symptoms as originally described. I did forget to mention one other symptom, the siren fires every couple of minutes. It only sounds for 1/2 a second (long enough to scare the heck out of everyone.) On the bright side, It is conditioning all the employees to not be so jumpy. An interesting behavioural experiment. :-)

Reply to
Grant P

Update: Had a tech come out and reprogram the unit. The software had become corrupted when I lost power. Everything is now working properly. Thanks for the comments!

Reply to
Grant P

Interesting that happened with Napco, I have never seen any other manufacturer have that kind of problem

Reply to
mleuck

Yeah - - - - - sure!

Too bad I didn't save the DSC panels that depowered during a storm and never could be programmed again. Or the Cellular radios that continued to send supervisory signals but couldn't send alarm signals and DSC knew about it and didn't tell anyone for months. But what else could anyone expect from a product made out of cardboard, tin cans and spit.

Reply to
Jim Davis

Programmed thousands of DSC panels ranging from the classic models to the Power series never had one do that, not saying its impossible just never seen it. Never had experience or cared for their cellular radios

Reply to
mleuck

I've seen lots of "old" panels from multiple manufacturers have issues, but the worst one in my opinion was Firelite with a brand new panel that claimed to be CID, but would lock up if it wasn't to a very limited set of receivers. The fix was to just switch it to pulse format. What pissed me off more than anything was Firelite knew about the problem and mislead me for months. I finally tried pulse and fixed it myself. I still lost the customer.

IMO any panel more than 10-15 years old or MFGed during that time period of rash of bad Chinese caps is subject to unpredictability. One of the first I ran into was an old Caddx Ranger. It needed a power cycle about every 6 months, and then it worked great until the next time.

That being said I saw an SP6 still in service the other day.

Reply to
Bob La Londe

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