Hi, I just bought a Apex/Honeywell/Monitronics alarm system last Thursday evening (5/19/05) from a door to door salesperson. I believe Apex is the middleman selling the systems. The alarm system was installed that evening also. I just bought my house about a year ago, and it already had a control panel for an ADT system, but I never had it connected to a monitoring service. I took them up on their offer, as I was meaning to get some kind of security system going here, and kept procrastinating, and felt if I didn't go for it, I'd procrastinate more and never get a system going, and be unprotected in a Cleveland, Ohio neighborhood that's just starting to become a little rough.
What they said is they install free equipment, based on a point system, and I'm allowed 6 points, each item chosen worth one point. I have a small bungalow style house, so I got one wireless glass breakage detector (was told it will detect to a 25 foot plus radius), one wireless motion detector, one wireless smoke alarm, and there were already two door sensors from the last system that they counted as one point each I believe (front door and side door), and a key fob for a point. I was told 6 points were worth about seven or eight hundred dollars of equipment that they installed free, but looking at this now, I already had the two door sensors. I was told window sensors were unnecessary as I just had new vinyl replacement windows installed a month ago, and was told on the newer ones, they are impossible to open from the outside without breaking the glass, which the breakage detector would pick up.
I don't have traditional wired landline phone service, I use only my cell phone always. They told me I would have to use their cellular back-up network in this case, which is $42.99 a month, $3 more than if I used their landline service. I tried searching the Net to see if I am getting a good, or at least a fair deal. My contract is for three years. I could not find anything that lists what companies charge for monitoring, however I know I'm probably at a disadvantage with some companies not having a landline. All the sites want you to sign up first, I'm sure that's the way it would work with calling them also. I did find a site just now () that says they monitor starting $2.95 a month, but my old control box, etc. has been taken out and the Monitronics installed, plus a new box in the basement, whatever that is, with all the wires, etc.
I signed up Thursday evening about 7 PM EST, and since the weekend was coming up, the salesperson told me I had 5 days to change my mind and cancel the contract instead of the usual 3 days. This is about up, and I don't want to cancel a good deal if I do have one, and have to start from scratch looking for a security provider, etc. and maybe, again, never get it done. On the other hand, if it does not sound like a good/fair deal what I got, what are my options to negotiate? Thanks much in advance.