installing keypad in unprotected area

In your case, no. On many of the early systems, the keypads weren't supervised. It's where Hollywood got the idea that ripping a keypad off the wall and shorting the wires would defeat your system.

With Napco this will not be a problem. Tampering with the keypads will not disable the alarm system. Because Napco uses separately fused power for the keypads, even shorting them out will not stop or disarm the alarm.

However, in most cases placing the keypad outside the protected area is considered bad practice. This would be a concern if the installation was being certified. If it's an ordinary professional job or even a DIY installation, that's not an issue.

Is there a special reason why you need the keypad to be in an unprotected area? If it's to avoid using a delay on the entry door you might consider using Napco's 2-way keyfobs. These allow you to arm and disarm from outside with no entry delay. The "2-way" part means the keyfob receives a signal back from the panel telling you if the system is armed, disarmed or in an alarm state. I have information on the Napco "2-Way Universal" keyfobs at the following URL:

The prices on our site are retail. If you're in the trade your distributor will have lower prices.

But before you buy anything from this scab on the ass of the alarm industry, you'd better check out his BBB report. It's quite obvious that he's not the kind of company any honest person would do business with.

Bass Burgr Alarms

4883

Saras, FL

Telephone: (1100

Fax: (941)

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.

Principal: Mr. Bas, Owner Customer Contact: Mr. Ro L Ba, Owner - (941 File Open Date: June 2002 TOB Classification: Electric Equipment-Service & Repair, Fire Alarm Systems, Security Control Equipment, Sys/Monitor BBB Membership: This company is not a member.

Additional DBA Names

Bass He Electronics

Customer Experience

Based on BBB files, this company has an unsatisfactory record BBB Definition:

unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition:

pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.

of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.

with the Bureau due to unanswered complaints. The company has resolved BBB Definition:

resolved - The company resolved the complaint issues.

some complaints presented by the Bureau, however, the Bureau did not receive a response to other complaints BBB Definition:

other complaints - This refers to complaints from individuals or businesses that do not fall under a specific category.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The Bureau processed a total of 28 complaints about this company in the last 36 months, our standard reporting period. Of the total of 28 complaints closed in 36 months, 9 were closed in the last year.

Delivery Issues BBB Definition:

Delivery Issues - Claims alleging delayed delivery of ordered merchandise. Resolved BBB Definition:

Resolved - The company resolved the complaint issues.

9 - Company resolved BBB Definition:

resolved - The company resolved the complaint issues.

the complaint issues. The consumer acknowledged acceptance to the BBB. 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:

No Response - The company failed to respond to the complaint.

4 - Company failed to respond to the BBB to resolve or address the complaint issues.

Customer Service Issues BBB Definition:

Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.

BBB Definition:

Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.

Resolved BBB Definition:

Resolved - The company resolved the complaint issues.

1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:

No Response - The company failed to respond to the complaint.

1 - Company failed to respond to the BBB to resolve or address the complaint issues.

Product Issues BBB Definition:

Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.

No Response BBB Definition:

No Response - The company failed to respond to the complaint.

2 - Company failed to respond to the BBB to resolve or address the complaint issues.

Refund or Exchange Issues BBB Definition:

Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.

Resolved BBB Definition:

Resolved - The company resolved the complaint issues.

6 - Company resolved BBB Definition:

resolved - The company resolved the complaint issues.

the complaint issues. The consumer acknowledged acceptance to the BBB. 2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB. No Response BBB Definition:

No Response - The company failed to respond to the complaint.

1 - Company failed to respond to the BBB to resolve or address the complaint issues.

Issue Not Defined No Response BBB Definition:

No Response - The company failed to respond to the complaint.

1 - Company failed to respond to the BBB to resolve or address the complaint issues. Additional Addresses, Telephone Numbers, Fax Numbers, and Web Addresses

Additional Addresses

2Viw Cir Saras, FL 341-

Additional Phone Numbers Tel: (941)- Tel: (877) Tel: (941)-

Additional Fax Numbers Fax: (941)-

Additional Web Addresses

Industry Tips

Safe & Sound: Securing Your Home Home Fire Protection

-------------------------------------------------------------------------------- Report as of May 7, 2007 Copyright? 2007 Better Business Bureau?, Inc.