Hayes modem

I need help. I've got a hayes smartmodem 1200 that I am trying to get working with GE DL900 software for the tone sniff activated download on an NX panel. GE says the 1200 should work with the tone sniff option. Any one had any luck with this. The 1200 has no dip switches and came with no drivers. I tried setting it up in windose as a standard 1200 bps modem and in DL900 modem #2 is hayes smartmodem 1200. I get initialization error when I click 'connect using modem'. Anyone got any advise? TIA

Reply to
spike
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Spike,

As I understand it the Hayes 1200 will NOT do tone sniff. I think you need some other brand of modem to do that. Otherwise, my Hayes 1200 or 2400 do just fine with DL900.

Les

Reply to
ABLE_1

Remove the front of the modem. That is where the dipswitches are. Make sure switches 3,5,8 are down...all others should be up.

Jim Rojas

Reply to
Jim Rojas

Actually thats the only model that does do tone sniff

Reply to
Mark Leuck

so that's where they hide those little buggers. Already set to 3,5,8 down tho. gracias

Reply to
spike

thanks, the attached sheet said to turn off modem sounds and now I don't get 'initialization error' :) Now it connects and then says "error writing to module 0 0" and when I click on that box it says "unable to get configuration" and when I click on that box it disconnects. :( Any ideas on this? TIA

Reply to
spike

That happens when the modem cannot properly connect to either the panel or a module connected to the panel

Reply to
Mark Leuck

Well maybe somebody fed me some bad info then. Wouldn't be the first time, won't be the last. Tech Support ????????? Now there is a conflict of words.

Never had a need to do the Tone Sniff so I never tried. Then again, I never tried since I was told it would not work with this modem.

WELL maybe someday when I have n-o-t-h-i-n-g else to do..................................

Reply to
ABLE_1

no module so maybe I'll try smartmodem 300 in DL900 next time since 1200 isn't working.

Reply to
spike

I whined to Mark Leuck about my Hayes 2400 not doing the "tone sniff" thang, and he gave me a 1200. It doesn't sniff didly squat either, but I figured he just unloaded a bum unit on me. Anyway, I never could get the tone sniff to work. js

Reply to
alarman

I use a USR Sportster 56K for my Caddx stuff with no problems.

Reply to
Bob La Londe

I got the tone sniff part down. now just gotta get the comm part right after it connects. Had to turn off modem speaker in 2 places in software to stop init error. Gotta big trim tommorow so it'l have to wait at few days.

Reply to
spike

Not tone sniffer?

Reply to
spike

Forgive my ignorance here, as I don't install Caddix, but what the hell is tone sniff?

Reply to
Chingas

The modem sends out a tone that the panel recognizes and will pick up without having to do a ring-hang-ring, if you've ever done FBII panels it's the same concept. I seldom use it unless it's a business that doesn't deal well with the more conventional method

Reply to
Mark Leuck

Oh, so the tech has to be on the phone with his buttset?

Reply to
IOW, you lie.

Don't know. The modem was already installed on the PC. I installed the software told it what modem and it worked 1st try.

Reply to
Bob La Londe

Yea or anyone picking up the phone or say an answering machine, the pitfall of using Tone Sniff is it doesn't work if the call goes to voice mail

Reply to
Mark Leuck

I'll try again. you ever tried it with tone sniff download?

Reply to
spike

Been a while since I used my Caddx software. I only have a couple panels and a couple DIYers that I have programmed.

Reply to
Bob La Londe

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