For some strange reason, I cannot get the DLS 2002 SP2 software to see an LCD5500Z keypad. It sees the keypad in general (in that the "system graphic" contains a keypad, but it shows it as an LCD5500), but will not allow programming of the keypad (i.e. all the text labels, etc). I've tried adding the keypad to the account explicitly, with the correct version (3.1), but the DLS software always rejects it and recommends removing it from the account. Even if I force it to leave it on the account, it won't communicate with it.
The keypad is in partition 1, slot 1. The panel does seem to see the keypad and the keypad functions properly as far as I can tell. It's as though the panel doesn't think the keypad is a Z model (LCD5500Z) and thinks it's a regular fixed message/icon keypad (LCD5500).
Anyone got any ideas?
Thanks in advance for any suggestions people might have.
Robert