Has anyone else had issues with the Caddx panels missing test timers? Most of our non fire Caddx panels are set up on weekly test reports. Randomly, we will miss the test timer report. We can connect to the panel via our download software and force the panel to send a test report. This happens at random intervals at random locations. If we replace the panel with a Honeywell Vista panel, the problem goes away. So, I do not think it is a phone line issue. I would rather not go to every site and replace the panels.
Caddx NX8
Jul 15, 2009
8 Replies
when I did I would change the time and that always fixed it. They were FTC because of busy signals. Too many panels trying to call in at same time.
have handfull out there no test tiner problems
I set my timers for early morning 1 am to 4 am this way ladies at central now there recivers are working properly they do not like long lapses where they see no activity
It happens to me on some of the old Caddx Ranger series panels I have out there, but to my knowledge, the Networx panels haven't missed any timers.
I have one sending hourly tests without a problem that I know of
Is it a v1 or 2?
hope you have it on a flat rate line thats alot of phone calls$$$$
It is random across all versions of NX6 and NX8 panels. We set all of our test timers to random times. The panels do not comm fail. So, it's as if the panel is not sending it or our receiver is misinterpreting the signal and routing it to another customer's account.
Its testing receivers, 3 separate calls per hour.
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