All American Monitoring

used em for a short time in the distant past, 3rd rate back then, don't know about now...

RTS

Anyone ever use 'em, or know of folks that have?

What problem did you have?

several small thing but the biggest was alarm dispatching for test signals..

their night crew just could not understand the difference of test signals from alarm signals

and that was using 3 x 1 format..

we logged apx.. 50 false dispatch's in a little over 4 months...

RTS

What problem did you have?

That's one reason why I use only automated reporting, like Contact ID and SIA.

Jim Rojas Technical Manuals Online!

Jim, Ever had the phone company equipment alter the tones to the point that CID were transmitted as one thing but were received as another?

Some places in our region of this state it had happened.. AT&T, gota love-em....

RTS

RockyTSquirrel wrote:

That's one reason why I use only automated reporting, like Contact ID and SIA.

Jim Rojas Technical Manuals Online!

LOL! not possible

DSL signals can do some strange things to CID.

Jim Rojas Technical Manuals Online!

MLeuck, you might not believe it, but I watched it happen, more than once in fact.. and each time it was a different change at the receiving end, but the same alarm event at the sender..

RTS

mleuck wrote:

DSL signals can do some strange things to CID.

Jim Rojas Technical Manuals Online!

There may not be any real value or any technical advantage in having a monitoring station in state, but there is a perceived value on the part of some potential customers.

Many new customers ask where their alarm will be monitored and most seem to react favourably when you tell them the central station is local and they are welcome to visit the central station if they wish, not one of my customers has ever actually visited the central station but many have initially expressed a desire to.

Doug

Point well taken

Ditto