Nortel 7316E - Name configuration?

Question

Relatively new to the Nortel system and have a quick question.Running a Call Pilot 100 system with Nortel T7316E phones.When I dial another extension from my phone the name that getsdisplayed is "Spare".I have gone into the call pilot configuration and changed my extensionto have my correct name. When I log into my voice mail I can see itdisplays my name properly.Where do I configure the name that gets displayed on the other phoneswhen I dial an extension?Any help would be appreciated.Darryl Dale

Kenw · Accepted Answer

In the Norstar

Darryl Dale · Answer

Ok, anybody have a link to the programming manual for this device?Searched  and couldn't find it.DarrylKenw wrote:

RonB · Answer

"Darryl Dale"  wrote in news:    You should be able to find the information you need here: would help, however, if we knew what model of Norstar switch you have -- or whether it is a BCM.BTW, "Name Changing" is handled in the "Frequently Used Programming" section.

Darryl Dale · Answer

Thank you, that did the trick.Page 18 of that document had exactly what I needed.DarrylR

RonB · Answer

"Darryl Dale"  wrote in news:1164374761.550141.43090Every now and then... Glad it worked.

lj_robins · Answer

There is a place in the BCM (I mostly work with BCM400 v4.0) where you can go and change the "name" of an extension (CSTSVC; PHARMACY; MNGR; etc.), don't remember exactly where it is I'll look at it when I get to work tomorrow morning.

lj_robins · Answer

Hi again,It is under the Configuration tab, then go into Telephony, then Sets, then Active Sets. When all the Ext's/DN's load click on the DN you want to modiy then click again on the name of the ext that you want to modify. It should turn white and then the cursor should appear letting you edit it.Good luck.

Nortel 7316E - Name configuration?

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