Norstar access issue

Apr 24, 2007 2 Replies

Hi,



I am trying to access the menu item Feature 873 (routing) or 872 (Restrictions). Off of one phone I get "Denied in admin", off of the main phone I get to enter a password (I've tried both "admin" and "config") and then I get the same "Denied in admin" - I imagine because the password is incorrect. We have lost the information of whoever originally set up the phones so I can't call them to ask.



Is there another password I should try here? Is there a way to reset this password?



Again, I appreciate any help anyone could offer me!


At this point, your best bet is to call in a professional. With a rad, a tech can get into the system for you.

*throws in the towel*

fair enough! thanks for your earlier helpful replies.

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