I'm looking for some information on what can and cannot be done with the BCM200/400 system.
We have two offices. One has a BCM 400 system and the other has a BCM
200. The two offices are connected thogether with 10 Mbps Verizon TLS connection that we want to use for Voice traffic as well. What we would liek to be able to do is:
- Have standard 3 digit extensions for everyone in the organization regardless of which office they are in. And be able to dial that 3 digit extension without having to add a prefix if the person you are trying to call is in the other location.
- Be able to receive all calls from the outside (connected to the phone company with a PRI) and be able to get to the person that you are trying to get to by punching their extension number when the greeting message comes on. This should work even if the person is at a location other than the one that has the PRI connection.
- Be able to forward messages from one mailbox to another even if that mailbox to be forwarded to is on the other BCM.
Initially our vendor led us to believe that all these could be done and had us buy the VoIP licenses. Now they are saying that none of the above can be accomplished.
Is that really true? How can I get the two BCMs to act as a single autonomous phone system?
Thanks,
Shahid