We are a medium sized software house that runs its own help desk. We are looking at install a VOIP system and have the decision down to 2 the Nortel BCM or the Avaya IP Office. We have 2 offices in different cities which will be connectred VIA a Tier 1.
One office will have about 30 extensions, with 4 IP trucks to our other office which will have about 10 extensions. We will be doing some considerable Jumping off from other smaller office.
Nortel have recommend the BCM 400 for larger office and the BCM 200 for the smaller
Avaya have recommended the IP406 for both offices.
Does anyone here have any suggestions about which is the better system to choose?
I have been told that the BCM is in a completely higher class than the IP 406 is this true?
Thanks in Advance