WIC-1T won't work on 2620 router

The IOS on my 2620 router is c2600-i-mz.121-3.T.bin, will this not work with the WIC-1T serial interface? I bought both the router and serial module separately and when I went to install the module, it wasn't recognized.

Thanks

The WIC-1T card should be supported since the very early days of the 2600? I found the matrix for the 3600, and found 11.1(something) was supporting the WIC-1T card on the 3600.

I couldn't find the compatibility matrix for the 2600, but I know I ran some way early IOS versions supporting the WIC-1T card, certainly well before 12.1(x)T came out.

I suspect the card is bad.

What does a 'show diag' give you?

show diag Slot 0: C2620 1FE Mainboard Port adapter, 2 ports Port adapter is analyzed Port adapter insertion time unknown EEPROM contents at hardware discovery: Hardware Revision : 1.2 PCB Serial Number : JAD04300B9Y (2490790283) Part Number : 73-2843-07 RMA History : 00 RMA Number : 0-0-0-0 Board Revision : B0 Deviation Number : 0-0 EEPROM format version 4 EEPROM contents (hex): 0x00: 04 FF 40 00 94 41 01 02 C1 18 4A 41 44 30 34 33 0x10: 30 30 42 39 59 20 28 32 34 39 30 37 39 30 32 38 0x20: 33 29 82 49 0B 1B 07 04 00 81 00 00 00 00 42 42 0x30: 30 80 00 00 00 00 FF FF FF FF FF FF FF FF FF FF 0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

--More--   WIC Slot 1: BRI U - 2091 WAN daughter card Hardware revision 4.0 Board revision A0 Serial number 19628239 Part number 800-01834-03 Test history 0x0 RMA number 00-00-00 Connector type Wan Module EEPROM format version 1 EEPROM contents (hex): 0x20: 01 09 04 00 01 2B 80 CF 50 07 2A 03 00 00 00 00 0x30: 50 01 37 00 00 05 08 01 FF FF FF FF FF FF FF FF

Router# as you can see the other slot has a isdn bri u card installed

thanks

But where's the data for WIC Slot 0:? All we get is the motherboard. Even unknown cards in IOS get mentioned in the diag info, and tagged as unknown card. You *should* have a section for WIC Slot 0: no matter what if the router sees the card what-so-ever.

I'd try the card in the other slot, make sure its not your WIC slot that is bad, and try seating it firmer.

I stand by that this card is probably bad, and you should swap it/return it to get your money back.

I've got a 2620 with a WIC-1DSU-T1 working just fine. I have no idea if its similar to a WIC-1T or not.

I think your right about it being a bad card because the ISDN BRI card works in both WAN slots and the WIC-1T doesn't work in either.

Thanks Doug