1. Home
  2. Cisco Systems
  3. PC reboots when negotiating tunnel

PC reboots when negotiating tunnel

Hi I have installed Cisco VPN client on my PC to connect to my company's network. The IT guy installed for me just like he usually does. However, when I try to establish a connection the PC spontaneously reboots during tunnel negotiation: i get a blue screen and it goes so fast that i do not have time to read before the pc is rebooting. We tried connecting via cable, wireless, UMTS, nothing worked. The IT guy does not know and i desperatly need to connect to the network for an urgent project. Could somebody help please?

Reply to
ekaram72
Loading thread data ...

Hello,

which PC do you have (e.g. Dell), which OS (e.g. XP SP1), and which VPN client version ? Can you see anything in the Event Viewer of your machine ?

Regards,

snipped-for-privacy@solutionfinders.nl

formatting link
We've got answers !

Reply to
helpdesk

Post the specifics of your PC - OS version and patches and what version of Cisco VPN client is being used.

Reply to
Merv

There are a number of known BSOD bugs:

Sev Bug ID & Title Found-in Version Fixed-in Version Status 2 CSCdu43043 client causes win98 2nd ed. to crash with token ring adapter 3.0(1) 3.0(3.B), 3.5(0)REL Resolved 2 CSCdy69001 Windows 2000 and XP blue screens with 3.6 version of client 3.6(1) 3.6(3)REL, 3.7(1)REL, 3.7(2)REL, 4.0(0)REL Resolved

2 CSCdx89079 Blue Screen passing http data when ZoneAlarm is installed 3.6(64) 3.5(3)REL, 3.6(0)REL Verified 2 CSCdy62397 Blue Screen after running an overnight dial/hang test with Sygate 4.0(5) Verified 2 CSCef45028 Win XP blue screen with sygate personal firewall 4.0(2), 4.0(4), 4.0(5) 4.6(2.11) Verified 3 CSCdv81538 Blue Screen on XP when Reinstall Client with BlackIce on PC 3.5(82) 3.5(3)REL, 3.6(0)REL Verified 3 CSCdz32947 Enabling Cisco Stateful Firewall causes one machine to blue screen 3.6 3.6(3)A, 4.0(0)REL Resolved 3 CSCea29015 CVPNDrv.sys can cause windows IO Manager pool corruption 3.6 3.6(3)C, 4.0(0)REL Resolved 3 CSCea35561 802.1x EAP-TLS and CVPN Client crash the PC 3.6(3) 4.0(3)REL, 4.0(3)B Resolved 3 CSCsa57346 VPN Client driver fails to pass MS HCT 4.6(1) Verified

Upgrade to the latest Cisco VPN client.

If problem persists, then open a case with the Cisco TAC.

Reply to
Merv

Cabling-Design.com Forums website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.