Hello,
I would like to have some guide in setup outbound campaign but I am not so familiarize in configuration. I use below system
UCCX 10.5 Finesse 10.5 Call Manager 10
I take reference to UCCX admin guide , I setup a direct preview dialing outbound campaign, In Subsystems > Outbound > General, I configure normally, and I added a simple outbound campaign. That's it.
Is there anything I missed and I should configure in Call Manager or Voice Gateway? Could I get some guide. Thank you very much!
Andy