Cisco VPN client connects but can't ping or connect to anything?

I have a strange problem with one particular machine with Cisco vpn client installed. Numerous people report that they can connect successfully and map drives. However when this one remote user connects, she can't ping or map drives to any servers?? The internal network behind Cisco PIX is a 192.168.2.x/24 network, the private network the client is coming from is of 10.x.x.x/xx network. WinXP firewall is disabled on the client machine. Machines that vpn in receive IP addresses . Any ideas??

thank you

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