Hope some one has an answer to this or can direct me in the right direction. We lost our 1720 router a few weeks back (memory problems) and I replaced it with a cisco 1721. I utilize a single WIC-1ENET card in WIC slot 0 for my WAN connection. I configured it and it works 99% of the time. However I will come in some mornings and the connection between our phone box (Intregal Access Outburst-SB for VOIP) and our cisco is down. I must reboot the cisco to get the circuit going again. Below is a description of our setup.
1721wic0- cisco 1721 fast etherneto-straighthru cable-3com 24port switch-servers
I am not the most IOS knowledgeable guy but I attempted to setup the new router just like the old one - it is routing traffic so I assume that is correct. The 1721 was a refurbished model with IOS 12.4 installed. The WIC0 card was brand new and the crossover cable is brand new as well. Any thoughts on what might be wrong or logs I could check?
----- Original Message ----- From: "Merv" Newsgroups: comp.dcom.sys.cisco Sent: Monday, September 11, 2006 11:49 AM Subject: Re: Cisco 1721 Dropping Connection
Merv - No - The 1720 was running 12.3. I don't have any version print outs but I do I have configuration printouts. They are included below.
------------- 1720 config below ------------------- ! version 12.3 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname xxxxxxxx (redacted) ! enable password xxxxxx (redacted) ! memory-size iomem 25 ip subnet-zero ! ! ! ! interface Ethernet0 ip address 207.250.64.52 255.255.255.0 full-duplex ! interface FastEthernet0 ip address 168.215.58.193 255.255.255.192 speed auto ! ip classless ip route 0.0.0.0 0.0.0.0 207.250.64.1 no ip http server ! snmp-server engineID local 0000000902000004C13F0971 snmp-server community twtn99 RO snmp-server enable traps tty ! line con 0 line aux 0 line vty 0 4 password xxxxxx (redacted login ! no scheduler allocate ! end
------------------------- end of 1720 configuration ------------------------------
-------------------------1721 config below -------------------------------------- version 12.4 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname xxxxxxx (redacted) ! boot-start-marker boot-end-marker ! enable secret 5 xxxxxx (redacted) enable password xxxxxx (redacted) ! no aaa new-model ! resource policy ! mmi polling-interval 60 no mmi auto-configure no mmi pvc mmi snmp-timeout 180 ip cef ! ! ! ! interface Ethernet0 ip address 207.250.64.52 255.255.255.0 full-duplex ! interface FastEthernet0 ip address 168.215.58.193 255.255.255.192 speed auto full-duplex ! ip route 0.0.0.0 0.0.0.0 207.250.64.1 ! no ip http server no ip http secure-server ! ! control-plane ! ! line con 0 line aux 0 line vty 0 4 password xxxxxx (redacted) login ! end
--------------------------------- End of 1721 config ---------------------------------- Hope this helps. David
"Merv" wrote in message news: snipped-for-privacy@e63g2000cwd.googlegroups.com...
Sorry this took so long. Here is the information from these 4 commands. David H.
----------------------------- show command information below ------------------------------- route>show version Cisco IOS Software, C1700 Software (C1700-ENTBASEK9-M), Version 12.4(5a), RELEAS E SOFTWARE (fc3) Technical Support:
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(c) 1986-2006 by Cisco Systems, Inc. Compiled Sat 14-Jan-06 04:18 by alnguyen
ROM: System Bootstrap, Version 12.2(7r)XM1, RELEASE SOFTWARE (fc1)
excelroute uptime is 2 days, 1 hour, 24 minutes System returned to ROM by power-on System image file is "flash:c1700-entbasek9-mz.124-5a.bin"
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
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If you require further assistance please contact us by sending email to snipped-for-privacy@cisco.com.
Cisco 1721 (MPC860P) processor (revision 0x100) with 86826K/11478K bytes of memo ry. Processor board ID FOC0640003Q (1906466642), with hardware revision 0000 MPC860P processor: part number 5, mask 2
1 Ethernet interface
1 FastEthernet interface
32K bytes of NVRAM.
16384K bytes of processor board System flash (Read/Write)
WIC/VIC Slot 0: Ethernet 10bT Daughter card-Version 4 TLV Cookie Format Hardware Revision : 3.0 Part Number : 73-5797-03 Board Revision : C0 Deviation Number : 0-0 Fab Version : 02 PCB Serial Number : FOC09472895 RMA Test History : 00 RMA Number : 0-0-0-0 RMA History : 00 Top Assy. Part Number : 800-09311-03 Connector Type : 01 Chassis MAC Address : 0016.4618.c108 MAC Address block size : 1 Product (FRU) Number : WIC-1ENET= route>show interface Ethernet0 is up, line protocol is up Hardware is PQUICC Ethernet, address is 0016.4618.c108 (bia
0016.4618.c108) Internet address is xxx.xxx.xxx.xxx/24 (redacted) MTU 1500 bytes, BW 10000 Kbit, DLY 1000 usec, reliability 255/255, txload 3/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex, 10BaseT ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:00:00, output 00:00:00, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 17 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 43000 bits/sec, 7 packets/sec 5 minute output rate 156000 bits/sec, 11 packets/sec 3992315 packets input, 1476067935 bytes, 0 no buffer Received 136 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 input packets with dribble condition detected 4991301 packets output, 671401905 bytes, 0 underruns 0 output errors, 0 collisions, 2 interface resets 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier 0 output buffer failures, 0 output buffers swapped out FastEthernet0 is up, line protocol is up Hardware is PQUICC_FEC, address is 000a.f414.2f67 (bia 000a.f414.2f67) Internet address is XXX.XXX.XXX.XXX/26 (redacted) MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex, 100Mb/s, 100BaseTX/FX ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:00:00, output 00:00:00, output hang never Last clearing of "show interface" counters never Input queue: 1/75/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 157000 bits/sec, 12 packets/sec 5 minute output rate 43000 bits/sec, 7 packets/sec 5085697 packets input, 684206865 bytes Received 114505 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog 0 input packets with dribble condition detected 4012132 packets output, 1467277595 bytes, 0 underruns 0 output errors, 0 collisions, 2 interface resets 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier 0 output buffer failures, 0 output buffers swapped out Virtual-Access1 is down, line protocol is down Hardware is Virtual Access interface MTU 1500 bytes, BW 100000 Kbit, DLY 100000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation PPP, LCP Closed Base VtMgr vaccess Vaccess status 0x0, loopback not set DTR is pulsed for 5 seconds on reset Last input never, output never, output hang never Last clearing of "show interface" counters 2d01h Input queue: 0/4096/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 0 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out 0 carrier transitions Virtual-Template3 is down, line protocol is down Hardware is Virtual Template interface Interface is unnumbered. Using address of Ethernet0 (xxx.xxx.xxx.xxx)(redacted) MTU 1500 bytes, BW 100000 Kbit, DLY 100000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation PPP, LCP Closed, multilink Closed, loopback not set Keepalive set (10 sec) DTR is pulsed for 5 seconds on reset Last input never, output never, output hang never Last clearing of "show interface" counters 2d01h Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 0 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out 0 carrier transitions Virtual-Template8 is down, line protocol is down Hardware is Virtual Template interface Interface is unnumbered. Using address of FastEthernet0 (xxx.xxx.xxx.xxx)(redacted) MTU 1500 bytes, BW 100000 Kbit, DLY 100000 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation PPP, LCP Closed, multilink Closed, loopback not set Keepalive set (10 sec) DTR is pulsed for 5 seconds on reset Last input never, output never, output hang never Last clearing of "show interface" counters 2d01h Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 0 bits/sec, 0 packets/sec 5 minute output rate 0 bits/sec, 0 packets/sec 0 packets input, 0 bytes, 0 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort 0 packets output, 0 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 output buffer failures, 0 output buffers swapped out 0 carrier transitions
In the two days that the router has been up, there have been zero error on either the Ethernet 0 interface or on the Fast Ethernet interface - this is good.
Suggest you make the following changes to your config to log error messages internally in router. That way if router report any errors you will be able to see them
config t service timestamps debug datetime msec localtime show-timezone service timestamps log datetime msec localtime show-timezone clock timezone EST -5 ! place your timezone code here along with diff from UTC clock summer-time EDT recurring no logging console logging buffer 10000 debugging ntp server ! see
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for a list of NTP servers ntp update-calendar end wri mem
sh ntp status
sh clock
! make sure clock is accurate so if an message is logged it has the correct time
sh logging
! check the output of the command above to ensure that ! console logging is daibled and that logging buffer is enabled
I assume you mean via the console cable. Yes I can get in using the console cable with no problems. The ISP ran 3 hours of diagnostics as well with no errors. Not sure if I'm out of the woods yet but feeling a little better about the whole setup at this point. Thanks for your expertise and input. David H
No I do not have a support agreement. Only the 1 year warranty that came with the router. I do have a question about adding the logging commands. What is the purpose of the NTP server stuff? Won't the clock in the router be enough? Maybe you can tell me what those commands are for. Thanks, David H
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